About the company

Our Federal Government client develops and delivers policies, programs and services that support quality education, skills development and lifelong learning, helping Australians build the knowledge and capabilities needed to participate in work and society.

About the role

This role supports the administration and ongoing operation of the SmartyGrants platform, working closely with grant program teams to configure, test and maintain grant application and management processes. It also provides user support, resolves system issues, maintains documentation and contributes to continuous improvements in grant management processes, system functionality and service delivery.

Duties

- Work closely with grant program teams to gather requirements and translate business needs into SmartyGrants solutions.
- Configure, maintain and optimise grant application, assessment and management processes within SmartyGrants.
- Provide user support and resolve routine system and configuration issues.
- Maintain system documentation, templates,



records and supporting resources.
- Contribute to continuous improvements in SmartyGrants administration, processes and service delivery.

Skills & experience

- Strong digital systems aptitude and ability to learn new platforms quickly.
- Experience in digital, operational or administrative environments.
- Well-developed analytical and problem-solving skills.
- Robust attention to detail and accuracy.
- Effective communication and stakeholder engagement skills.

Due to the nature of this work, candidates must hold at minimum, a Baseline security clearance

How to apply

Apply directly or for more information on this role, please email Deb Moss at [email protected]

And to stay up to date on other opportunities, visit our website or follow us on LinkedIn.

Calleo is an equal opportunity employer and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples.

📌 Grants System Support Officer (Canberra)
🏢 Calleo
📍 Canberra