Job Type: Full-time

We are seeking a friendly, professional, and proactive Guest Service Agent to join our team in a luxury 5-star setting.

Your Role Assist guests with reservations, check-in, and check-out Handle guest enquiries, requests, and special arrangements Provide information about hotel facilities and local attractions Ensure accurate billing and payment processing Liaise with housekeeping and maintenance to ensure the property is always guest-ready Address and resolve guest concerns promptly and professionally Maintain professional presentation and excellent communication at all times About You Previous hospitality experience is essential; hotel guest services experience is a plus Strong 5-star customer service skills with a genuine commitment to guest satisfaction Excellent organisational skills and attention to detail Ability to coordinate multiple teams and tasks efficiently Proficiency in reservation management software (training provided) Ability to work weekends are essential Why Join Us Work in a prime Noosa location, steps from the beach, cafes, and boutique shopping Be part of a supportive, high-performing team Opportunity to develop your hospitality and management skills in a luxury environment

📌 Guest Service Agent - Tingirana Noosa (Queensland)
🏢 Belmo Group
📍 Queensland