SHE-com is the fastest-growing community of female ecommerce owners in Australia, and we want you to be part of our incredible team of 45+ women on a mission to educate, inspire, and celebrate female founders in the world of ecommerce. Love what we are about? Excited to help women build and grow leading product-based brands? Let’s make it happen together. SHE-com An Australian-based community headquartered on the Gold Coast, designed by and for women in ecommerce. We provide coaching programs, events, retreats, and conferences to empower female entrepreneurs at every stage of their journey. Our founder Lisa Jones, a multi-million-dollar brand owner, created SHE-com to support the rapidly growing wave of female-led ecommerce businesses across Australia. Seeing their potential and the lack of tailored resources, Lisa built a space to empower these women to succeed.

What we offer
SHE-com supports start-ups, scale-ups, and multi-million-dollar businesses with mentoring, training, awards, networking, live events, and curated tools. We provide the resources they need to focus on scaling and thriving in their industries. Our community By 2025, our community will connect over 75,000 female founders who collectively generate hundreds of millions of dollars in revenue, solidifying SHE-com as Australia’s leading network for women in ecommerce. Appointment setter Contractor The opportunity SHE-com is looking for motivated and dynamic Appointment Setter to join our growing team. In this role, you will engage warm leads via outbound calls to book them in for consultations with our Growth Managers (Closers). As an Appointment Setter,



you’ll play a crucial role in the sales pipeline by identifying client needs and facilitating opportunities for them to explore SHE-com’s transformative programs.

Key responsibilities
- Outbound Calls: Conduct high-volume outbound calls to warm leads, ensuring an exceptional customer experience.
- Discovery & Scheduling: Qualify leads and schedule them for calls with Growth Managers, accurately logging appointments in the CRM system.
- Pipeline Management: Track, manage, and follow up on leads, including reschedules, no-shows, and cancellations.
- KPI Achievement: Consistently meet or exceed daily and weekly KPIs, including call volume and booked appointments.
- Collaboration: Work closely with the sales team to refine messaging, improve processes, and achieve department goals.
- Training Participation: Attend weekly training sessions What we're looking for
- Proven experience in outbound calling or appointment setting, preferably in sales or customer service roles.
- Strong communication and interpersonal skills, with the ability to build rapport quickly over the phone.
- Self-motivated and results-driven, with a proven ability to meet or exceed targets.
- Familiarity with CRM systems (HubSpot preferred) and lead management.
- A team player who thrives in a collaborative, fast-paced environment.
- Availability to work 30-40 hours per week, including occasional evenings or weekends.

What we offer
- Training & Support: Comprehensive onboarding and continuous career development to ensure your success.
- Flexible Remote Work: Work from home with a schedule that balances productivity and personal time.
- Growth Opportunities: Pathways to advance into higher-level roles based on performance and results.
- Empowering Mission: Be part of a company dedicated to the growth and success of women in ecommerce.

📌 Appointment setter (Cairns)
🏢 She-Com Pty
📍 Cairns