About the role

Working within the reservations and property management team, you will be responsible for helping guests find the perfect holiday accommodation while ensuring every interaction reflects the high level of service the business is known for.

Key responsibilities

- Managing reservations and guest enquiries across Airbnb, Booking.com and other booking platforms

- Responding to guests promptly, professionally and with a personalised approach

- Assisting guests with accommodation, local experiences, tours and travel enquiries

- Maximising booking opportunities through thoughtful sales and upselling

- Coordinating with cleaners, maintenance contractors, property owners and the wider team

- Conducting property inspections and ensuring homes are presented to high standards

- Assisting with guest arrivals, departures and general holiday property operations

- Supporting the team with property listings, marketing and social media content when required

- Helping ensure guests receive an exceptional experience from their first enquiry through to their departure

About you

- Exceptional communication and customer service skills

- Highly organised and able to manage multiple tasks and priorities

- Strong eye for detail and takes pride in presentation

- Confident using technology and learning new systems quickly





- Can work independently while also being a strong team player

- Proactive, solution-focused approach

- Comfortable working in a fast-paced environment where no two days are the same

- Genuine interest in the Whitsundays, tourism and luxury holiday accommodation

- Previous experience in reservations, hospitality, tourism, sales, property management or administration (desirable but not essential)

- Holds a current driver's licence — a work vehicle will be provided

The Hours

This is a full-time position.

Flexibility is important. Weekend and public holiday availability will be required.

About us

Whitsunday Vacations is the Whitsundays' leading holiday property management agency, specialising in a carefully selected portfolio of premium holiday homes and apartments throughout the region. An established, boutique property management business with a reputation for quality, personalised service and exceptional holiday accommodation.

Apply Now

If this sounds like you, we'd love to meet you.

We can not fill 88 working visas so these applicants need not apply.

Apply via SEEK with your resume and a short cover letter telling us a little about yourself and why you'd be a outstanding fit for Whitsunday Vacations.

📌 HOLIDAY LET RESERVATIONS ASSISTANT (Whitsundays)
🏢 Ray White
📍 Whitsundays