Your Future with Europe's Largest Valve Manufacturer

Samson Controls is part of Samson AG, one of Europe's leading manufacturers of control valves and process automation equipment. For more than 100 years, SAMSON has been supplying high-quality engineered solutions to customers across the process industries.

We are a well-established business headquartered in Sydney with additional offices in Melbourne, Perth and New Zealand, supporting customers across industries including food & beverage, mining, pharmaceutical, power generation, chemicals, water and oil & gas.

We are looking for a technically minded and customer-focused Internal Sales Engineer to join our team at our Silverwater office in Sydney.

About the Role

This is a varied, customer-facing technical sales role combining engineering knowledge, customer support and commercial activities.

You will be the key point of contact for customer enquiries, providing technical advice on product selection, applications and troubleshooting, while supporting the sales process from initial enquiry and quotation through to order processing and after-sales service.

Working closely with our External Sales Manager for WA & NT, you will help manage and grow an established customer portfolio in Perth and across Western Australia, ensuring customers receive responsive technical support and high-quality service.

Based at our Silverwater office in Sydney, this role offers the opportunity to work within an established international organisation, develop solid customer relationships and build your technical and commercial expertise.

This position would suit someone with an engineering, instrumentation or technical background who enjoys working with customers and has an interest in technical sales and business development.

What You'll Be Doing

- Responding to customer enquiries via phone and email, providing professional and timely technical support

- Providing technical advice on product selection, applications and troubleshooting of control valves,



regulators and process automation equipment

- Preparing quotations, proposals and technical submissions in response to customer requirements

- Working closely with our External Sales Manager for WA & NT to support and develop customer relationships across Western Australia

- Following up on quotations, sales leads and business opportunities to support sales growth

- Identifying opportunities to promote SAMSON products and solutions within existing and new customer accounts

- Reviewing customer specifications and technical requirements to identify suitable product solutions

- Supporting customers with technical issues, product applications and after-sales service

- Coordinating with Engineering and Service teams to resolve more complex technical issues

- Conducting product demonstrations and providing technical training to customers where required

- Processing customer orders and coordinating order fulfilment in cooperation with our internal teams

- Maintaining accurate customer records, quotations and sales activities in our CRM system

- Monitoring customer feedback and identifying opportunities to improve customer satisfaction and service delivery

- Staying up to date with SAMSON products, technologies and developments within the process industries

What Success Looks Like

- Building strong and lasting relationships with customers across Western Australia

- Providing responsive and reliable technical support to customers and the external sales team

- Preparing accurate and competitive quotations and following up on sales opportunities

What You'll Bring





- At least five years' experience in a technical sales, application engineering, technical service or customer support role
- An engineering qualification (Mechanical, Electrical, Chemical or related discipline), technical trade qualification or equivalent industry experience

- Experience in process automation, control valves, instrumentation or a related industrial industry would be highly regarded

- Strong technical understanding and problem-solving skills, with the ability to interpret customer requirements and recommend appropriate solutions
- A customer-focused approach with excellent communication and relationship-building skills

- Commercial awareness and an interest in sales, business development and identifying new opportunities

- Experience preparing technical quotations, proposals and customer documentation

- Good organisational skills, attention to detail and the ability to manage competing priorities

- Proficiency in Microsoft Office and experience with CRM or ERP systems
- A proactive and self-motivated approach, with the ability to work independently as well as part of a team

What We Offer

- An opportunity to work for one of the world's leading control valve manufacturers
- A varied technical and commercial role with exposure to a broad range of industrial customers and applications
- An established customer portfolio with opportunities to contribute to further business growth

- Competitive salary package

- Annual bonus/incentive scheme

- On-site parking

- Option to work from home 1 day per week (by agreement)

- Ongoing product and technical training, supported by our international organisation

- Supportive and experienced national team

- Career development within an international organisation

Start date: mid-January 2027

Applications close: 4 December 2026

Applicants must have the legal right to work in Australia.

Only shortlisted candidates will be contacted.

📌 Internal Sales Engineer (Silverwater)
🏢 Samson Controls
📍 Silverwater