Junior Business Development Administrator

Workplace Emergency Management is a company that offers a quality service to our clients, assisting them with their required emergency management compliance and creating safe workplaces. We supply a full package covering Evacuation Diagrams, Emergency Procedures, Training and Consultancy. We are currently expanding our team of dedicated, enthusiastic and motivated staff and have a new full-time position for a Junior Business Development Administrator.

For more information about the Company please refer to our website www.workplaceemergencymanagement.com.au

About You

You’re proactive and curious, with a ‘can do’ attitude and a genuine willingness to learn. You’re comfortable juggling different tasks with similar deadlines in a fast-paced environment, and you’re always looking for ways to grow and improve. You work well independently and enjoy being part of a collaborative team. Most importantly, you’re friendly, outgoing and bring a sense of fun to the workplace.

The Role:

This is a junior role which is suited to someone with some prior exposure to administration duties in an office setting, looking to apply their learned skills and capabilities and take them to the next level. The responsibilities will include:

- Respond to incoming calls and emails promptly and professionally.

- Speak with prospective and existing clients to understand their needs, provide information and identify opportunities for further discussion.

- Prepare accurate proposals and other client correspondence using approved information, systems and processes.

- Keep clients informed of progress and refer questions or decisions outside the role’s authority to the appropriate person.

- Maintain accurate records of enquiries, client communications, proposals and follow-ups.





- Organise and monitor business development tasks so actions are completed within agreed timeframes.

- Coordinate the handover of confirmed work to operations, ensuring relevant client requirements, scope details and documentation are provided.

- Prepare business development updates and reports as required.

- Collaborate with operational teams to ensure clients receive consistent positive experiences.

- Assist with marketing activities and projects across the business as directed.

- Share relevant client feedback and market observations with management.

- Undertake other reasonable duties consistent with the role.

Your Skills & Experience:

- Previous experience in an office-based administration, customer service or coordination role is essential.

- Communicating with clients professionally and confidently, by phone and email.

- Strong organisational skills and the ability to manage competing tasks and deadlines.

- Attention to detail when preparing documents and maintaining records.

- Working knowledge of Microsoft Office applications and exposure to other administrative applications/CRMs.

- A professional, helpful approach to client service.

- Sound judgement, including knowing when to seek clarification or escalate an issue.

- The ability to work independently, follow through on tasks and contribute positively to a team.

- Accountable and responsible for your assigned tasks.





- Discretion when handling confidential client and business information.

- Willingness to learn the company’s services, systems and procedures.

- Adaptability & flexibility with task prioritisation.

Performance Expectations

· The Junior Business Development Administrator is expected to manage their work reliably, communicate clearly and maintain accurate records. Enquiries, proposals and follow-ups should be handled within agreed timeframes, and confirmed work should be handed over with the information operations needs to proceed.

· The role must be performed in accordance with company policies, procedures and the Code of Conduct. Performance and development will be discussed through regular reviews

What’s on offer:

- Full-time position.

- Flexible work arrangements and start and finish times
- A business that respects work-life balance.

- An autonomous position where you can be responsible for your own growth.

- Support from a close collaborative team.

- Enjoy a business full of industry-related experts who you can learn from.

- Work for a well-known Leader in the specialty of a unique and diverse industry.

- Attractive salary package.

At WEM we are committed to building a workforce that reflects the diverse communities in which we live and work. We recognise the increasing importance of providing adaptable work options and inclusive work practices for all our employees; and strive to accommodate where we can with a work life balance. Let us know in your application what you are looking for, how you meet the role criteria and how you would fit in our team.

Wage is Salary (Includes Leave Loading) plus Super

Please provide a cover letter outlining how you believe you meet the essential criteria above (no more than 2 pages) along with your current resume.

📌 Junior Business Development Administrator (Castle Hill)
🏢 Workplace Emergency Management
📍 Castle Hill