EGroup Protective Servies is an Australian business with over 20 years’ experience in tailoring and delivering high-quality security, concierge and electronic solutions to corporate and retail organisations across the country. Our success is underpinned by our drive to employ the best people in the industry, supported by the very latest and most innovative technology.
An exciting opportunity exists within EGroup Protective Services for an experienced Dock Master at a premium retail location within Melbourne's CBD.
Applicants will need to meet the following criteria in order to be considered for the role;
Key duties include but are not limited to:
- Monitor and control access to the shopping centre's loading dock and designated service areas.
- Manage the entry and exit of delivery vehicles, contractors, suppliers and authorised personnel.
- Maintain accurate records of deliveries, vehicle movements, contractor attendance and loading dock activities.
- Conduct regular security patrols and inspections of loading dock and service areas.
- Identify and report safety hazards, security risks, unauthorised access and operational concerns.
- Respond professionally to incidents, emergencies and security-related matters in accordance with site procedures.
- Liaise with centre management, retailers, contractors, delivery drivers and the wider security team.
- Maintain a professional, customer-focused approach while ensuring compliance with site policies and procedures.
Desirable:
- Previous experience in shopping centre, retail or commercial property security.
- Experience working in loading docks, logistics or delivery management environments.
- Familiarity with access control, CCTV and contractor management systems.
- Current First Aid and CPR certification.
- Knowledge of workplace health and safety procedures.
To be successful for the role you must have:
- Current and valid Victorian Private Security Individual Licence appropriate to the duties.
- Full working rights.
- Positive verbal and written communication skills.
- Professional presentation and a customer-service-focused attitude.
- Ability to work independently and as part of a team.
- Strong attention to detail and good organisational skills.
- Basic computer literacy and willingness to learn site management systems.
- Ability to remain calm and professional in a busy operational environment.
- Reliability, punctuality and a commitment to workplace safety.
Compulsory requirements:
- Current VIC Security Licence
- Current First Aid Certificate
- Full Working Rights
EGroup Protective Services is an Equal Opportunity Employer. Applications from Aboriginal and Torres Strait islanders are strongly encouraged to apply.
M/L 949-903-70S
📌 Loading Dock Security Officers (Melbourne)
🏢 EGroup Protective Services Group
📍 Melbourne
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