Role Description

JENOPTIK is a global leader in delivering traffic enforcement and road safety solutions. In Australia, we provide road authorities, councils, schools, law enforcement agencies and private organisations with state-of-the-art technologies and services to satisfy local requirements.

About you The Maintenance & Support Technician position is a critical support role, based in Welshpool, WA reporting to the WA Operations Manager, and is responsible for the maintenance, repair and management of Western Australian based equipment to ensure operational functionality. We are looking for a safety conscious team players to join a friendly and supportive team, helping make our roads and communities a safer place.

Jenoptik Australia is an equal prospect employer. We welcome applications from people of all backgrounds, ages, genders, sexual orientations, abilities, cultures and beliefs, and we make employment decisions based on merit, skills and experience.

Core Responsibilities

- Provide timely customer support for Jenoptik systems, meeting contractual SLAs and KPIs, including daily site monitoring, monthly maintenance, remedial works and third-party tester support.

- Prioritise and resolve technical issues and requests.

- Implement tailored equipment designs and configurations, as directed by the Technical Team Lead and management.

- Install, maintain and repair equipment to keep it operational.

- Complete preventive maintenance and escalate repairs as needed.

- Help coordinate and complete servicing and repairs.

- Test equipment and support certification.

- Evaluate new equipment and techniques and identify product and process improvements.

- Receive and process incoming deliveries, prepare equipment for shipment, and maintain a safe and organised warehouse environment.

- Manage inventory levels and maintain accurate equipment inventories.

Essential Requirements

- Practical technical experience with electronics, electrical and/or CCTV systems.





- Strong problem-solving and diagnostic skills, with accurate documentation and report preparation.

- Competent IT/PC skills, including Windows and Microsoft Office.

- Certificate IV in Electronics (or equivalent).

- A strong customer service focus and effective written and verbal communication skills.

- Have the right to work in Australia and hold a current driver licence

- Satisfy National Police Check Requirements and the WA Police Personnel Security Integrity Check

- Comply with all Public Health Orders and client mandates related to vaccination and boosters, subject to appropriate exemptions

Workplace Flexibility

We understand that life happens outside work too. Where operations allow, we will work with you on hours and leave so you can balance work with family, community and cultural responsibilities.

Aboriginal and Torres Strait Islander Employment

We acknowledge the Traditional Custodians of the lands on which we live and work across Western Australia and pay our respects to Elders past and present. We strongly encourage Aboriginal and Torres Strait Islander people to apply, and we are committed to providing a culturally safe and inclusive workplace where First Nations employees are supported to build rewarding careers.

For the right candidate, we offer:

- Competitive salary relative to experience.

- Motor Vehicle, tools and equipment to perform your duties.

- Health and wellbeing expense reimbursement.

- Skin check Expense reimbursement.

- On-site showers.

- Free on-site parking.

- Community support participation for employees who volunteer or donate blood.

- Investing in you is important to us. We offer education assistance programs.

The successful candidate will be provided with relevant industry / job specific on the job training.

Have we made you interested in this position?

To apply please submit a resume AND cover letter addressing how you are able to meet the requirements listed above.

Applications without a cover letter will not be considered.

Applications Close: Friday 4th December 2026

📌 Maintenance Support Technician - Western Australia (Welshpool)
🏢 Jenoptik Australia
📍 Welshpool