Casual Opportunity – 1-2 days per week

Western Hospital is seeking a friendly, highly organised and detail-oriented Medical Administrator to join our team.

We’re looking for someone who takes pride in creating a positive first impression, has a warm and reassuring manner, and understands the importance of making every patient feel welcome, supported and cared for.

As our Medical Administrator, you will be much more than the friendly face at the front desk. You will be an integral part of the patient experience and a valued member of our administration team. You will provide a welcoming presence for patients and visitors, offer a reassuring voice to those contacting the hospital, and deliver efficient and accurate administrative support behind the scenes.

Your responsibilities will include

- Creating a welcoming experience: Deliver exceptional customer service, ensuring patients, visitors and colleagues feel valued and welcomed.
- Managing reception: Efficiently and professionally handle front desk enquiries, patient admissions and discharges and reception duties.
- Being the friendly voice of Western Hospital: Answer, screen and direct incoming phone calls, emails and general enquiries with warmth and professionalism.
- Providing administrative support: Complete accurate data entry, filing, photocopying and other general administrative tasks.
- Maintaining confidentiality: Handle sensitive and highly confidential patient information with the utmost care, discretion and professionalism.
- Keeping things organised: Maintain a clean, tidy and professional reception and working environment.
- Being a great team player: Contribute positively to a supportive, collaborative and patient-focused team

About you You are someone who genuinely enjoys helping people, takes pride in their work and understands that even the smallest interaction can make a big difference to someone's hospital experience.

You will ideally bring

- Previous experience in a healthcare setting (preferred but not essential).




- Excellent written and verbal communication skills.
- Strong organisational skills and exceptional attention to detail.
- A friendly, approachable and reassuring manner, with a genuine passion for customer service.
- Confidence and proficiency in the Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, SharePoint and Teams.
- A high level of professionalism and the ability to maintain strict confidentiality when handling sensitive information.
- The ability to work both independently and collaboratively as part of a team.
- A current National Police Clearance and Working With Children Check are mandatory, or you must be willing to obtain these.

Why Join Western Hospital? At Western Hospital, our people are at the centre of everything we do. We are committed to fostering a supportive workplace where our team members can achieve professional growth while maintaining a healthy work-life balance.

When you join Western Hospital, you will benefit from:

Outstanding Benefits

- Free and convenient onsite parking
- Free annual influenza vaccinations
- Generous staff discounts with Police Credit Union and Medibank Private Health
- Discounted services through our onsite GP practice, physiotherapy clinic, and Benson’s Radiology
- Access to Employee Assistance Program (EAP) counselling services
- Option for ‘Salary Sacrifice’ for Superannuation and Novated Leases.

Professional Development

- Ongoing education and professional development opportunities
- Mentorship and leadership support
- Opportunities for career progression and advancement

Supportive Workplace Culture

- A friendly, inclusive, and team-oriented team environment
- A workplace that values innovation, safety, and clinical excellence
- A culture where your expertise, ideas, and contributions are recognised and valued.

Be part of a team where your skills make a meaningful difference in the lives of patients and their families. Join Western Hospital and contribute to delivering outstanding healthcare experiences. Applications close on 27th November - Apply today!

📌 Medical Administrator (Henley Beach)
🏢 Western Adelaide Private Hospital
📍 Henley Beach