This position is suited to someone who thrives in a fast-paced but friendly and supportive team environment. We also work closely with our After-Hours Service, located at the Third Avenue Surgery premises.
Duties include, but are not limited to:
- Meeting and greeting patients in a friendly and professional manner.
- Answering telephone enquiries and managing appointments.
- Preparing and receipting patient accounts, including private and bulk billing.
- Scanning correspondence and allocating results and reports.
- Banking and daily reconciliations.
- Providing excellent customer service while maintaining patient confidentiality.
- Assisting with general reception and administrative duties.
Essential Selection Criteria
- Previous medical reception experience is essential.
- Excellent communication and telephone skills.
- Strong attention to detail and organisational skills.
- Ability to multitask and prioritise duties in a busy environment.
- Professional presentation and a positive, team-focused attitude.
- Experience with private and bulk billing and a sound understanding of Medicare.
- Good computer literacy.
- Knowledge of Best Practice Medical Software is highly desirable.
The successful applicant will demonstrate professionalism, reliability, flexibility and a robust commitment to providing excellent patient care.
Hours and Remuneration
This is a casual position with shifts available Monday to Friday between 7.30am and 7.30pm.
Applicants must have flexibility to work across these days and times, including covering staff leave and absences.
The hourly rate will depend on the successful applicant's age, experience and applicable award classification.
How to Apply
If you meet the above selection criteria, please send your resume to Practice Manager, Rachael Hadlow at
[email protected]
Previous applicants need not apply.
Whilst we appreciate all applications, only shortlisted candidates will be contacted. If you do not hear from us within four days, please consider your application unsuccessful.
We thank you for your interest and wish you all the best in your job search.
📌 Medical Receptionist (Mount Lawley)
🏢 Third Avenue Surgery
📍 Mount Lawley