Mental Health Care Partners | Peer Workers

Redcliffe QLD | SCHADS Level 4

6 month contract role | Full time or Part time hours

About our client

Our client is a well-established Queensland not-for-profit. They support people at every stage of life through mental health, disability, housing, family, aged care and community programs.

It offers adults drop-in support, assessment, peer support, therapy and care coordination, all delivered in a recovery-oriented and trauma-informed way. About the role

You’ll join the Mental Health Care Partners program, a primary health network pilot that connects GPs with specialist mental health care. Working in a multidisciplinary team, you’ll support adults with severe and complex mental health needs. Your work will happen in GP clinics, at the Centre, in people’s homes and out in the community.

You’ll walk alongside participants and use your lived experience to build hope, choice and connection. You’ll report to the Team Leader at the Redcliffe Centre.

What you’ll do

- Build relationships with participants based on trust, mutuality and respect
- Use your lived experience purposefully and safely to show that recovery is possible
- Contact people soon after they’re referred and help them feel at home in the program
- Help participants work out their goals and contribute to shared care plans and reviews
- Help people prepare for GP appointments and case conferences so they can speak up for themselves, rather than speaking for them
- Make warm referrals and support people as they move between primary care, specialist and community services
- Respond to distress using peer approaches, and follow safety and escalation procedures
- Include families, carers and kin in line with each participant’s consent and choices
- Bring a lived experience view to team discussions, co-design and quality improvement
- Keep accurate records in the electronic medical record and program reporting systems

What you’ll need





- Experience in peer work with people who have complex mental health needs, including one-to-one support, outreach and system navigation
- A sound understanding of peer practice: intentional disclosure, self-determination, dignity of risk and power-sharing
- The ability to keep explicit boundaries and stay within a non-clinical scope while working alongside clinicians and GPs
- An understanding of trauma-informed, culturally responsive, family-inclusive and rights-based practice
- Personal lived or living experience of mental health challenges, recovery and navigating service systems. This is essential for the role.
- Strong communication and advocacy skills
- A current driver’s licence and the ability to do outreach across the Redcliffe area
- A Blue Card (Working with Children Check)
- NDIS Worker Screening Clearance, or the ability to get one
- First Aid and CPR, or willingness to get them
- A criminal history check, which will be completed for the successful applicant

Highly regarded:

- Certificate IV in Mental Health Peer Work, or substantial experience in a designated peer role
- Training in Intentional Peer Support, Emotional CPR, Alternatives to Suicide or WRAP
- Experience in community mental health, primary care, care coordination or outreach
- Experience in co-design, quality improvement or evaluation

What’s on offer

- Pay at SCHADS Award Level 4
- Supervision designed for peer workers, plus reflective practice and a peer Community of Practice
- Your own Lived Experience Practice Development Plan and ongoing professional development
- A team that values the peer perspective as its own discipline
- An inclusive employer that encourages applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTQIA people and people living with disability

Got questions or want to learn more? Give me a call on 0407 349 (Pooja) or email ****@sharpandcarter.com.au If you're ready to jump in, click Apply Now on SEEK and send through your application.

📌 Mental Health Peer Worker (Redcliffe)
🏢 Sharp & Carter
📍 Redcliffe