Shape the future of mental health education within virtual care at NSW Ambulance

Use your clinical and education expertise to inspire clinicians, strengthen capability and build confidence in contemporary mental health practice

Lead creative education and professional development across an evolving model of care, making an impact that reaches patients and clinicians across NSW

Employment Type: Permanent Full Time

Salary Range: $158,236 - $162,984 per annum (Nurse Educator Grade 3)

Location: NSW Ambulance State Operations Centre, Sydney Olympic Park

Closing Date: 11:59 PM, Sunday 29 November 2026

Click here to meet the team and learn more about the Virtual Clinical Care Centre

About the opportunity

As a Nurse Educator Grade 3 with the NSW Ambulance Virtual Clinical Care Centre (VCCC) Mental Health Team, you will:

- Lead the development, delivery and evaluation of contemporary mental health education and professional development programs that strengthen workforce capability and support high-quality virtual clinical care.

- Design and implement competency-based education, and credentialling approaches that support safe, evidence-based clinical practice.

- Provide clinical education, coaching, mentorship and feedback to support clinician development and promote best practice across the multidisciplinary workforce.

- Develop innovative education strategies that respond to emerging models of care, technological advancements and changing workforce learning needs.

- Collaborate with clinicians, leaders, education providers and other stakeholders while contributing to research, quality improvement and strategic education initiatives.

About you To be successful you will:

- Hold current unrestricted registration as a Registered Nurse with AHPRA, relevant post-registration clinical or education qualifications, and a Certificate IV in Training and Assessment or willingness to obtain an equivalent qualification.

- Bring extensive clinical experience and demonstrated capability in developing and delivering mental health education within complex healthcare environments.

- Have demonstrated experience designing, coordinating and evaluating education programs, including competency-based curricula and assessment tools, with the ability to lead and support change.





- Demonstrate highly developed leadership, interpersonal and communication skills, with the ability to engage, influence and collaborate effectively with clinicians and diverse stakeholders.

- Be confident using contemporary IT, educational and communication technologies to develop and deliver engaging learning, manage education systems and support innovation within a virtual clinical environment.

Your day to day

- Click here to meet the team and learn more about the Virtual Clinical Care Centre
- The VCCC Mental Health Team will commence operations with a 12-hour per day, seven-day-per-week service model. The successful applicant will participate in a rotating roster to ensure service delivery.

How to Apply

Please respond to the two questions below (Maximum 4000 characters per question) and submit your responses along with your CV and any other required documentation.

Question 1: Describe a time when you identified a clinical learning need and developed or significantly improved an education or competency-based program in response. How did you determine the learning need, design and implement the approach, and evaluate whether it improved clinician capability or practice?

Question 2: Describe a situation where you used your clinical and education expertise to influence a change in practice or introduce a new approach to learning. How did you engage stakeholders, respond to differing perspectives or resistance, and achieve a successful outcome?

Need Further Information

- If you have any questions about this role, please contact Elliot Williams NP via [email protected]

- Please refer to the Role Description for further information.

- Please refer to the Position Conditions for further information

Additional Information

- Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.




- Eligibility lists and talent pools may be created and used to fill ongoing and temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
- Applicants are expected to provide responses that reflect their own knowledge, experience, and understanding of the role.
- Any AI assisted content should still reflect your own capability; candidates may be asked to discuss or demonstrate examples during interview.

Our Commitment

NSW Ambulance is committed to achieving a diverse workforce that reflects the communities we serve. All are welcome to apply, including women, Aboriginal People, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality, and people living with a disability. We value the knowledge, skills, experiences, and perspectives that all people bring to our organisation, patients, communities, and workforce.

If you are an Aboriginal job applicant and wish to obtain more information about applying for a role with NSW Ambulance, please contact our Aboriginal Workforce Engagement Coordinator via [email protected] or visit Stepping Up. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health - visit https://www.steppingup.health.nsw.gov.au/

If you wish to discuss any changes to the process, you may need to present your best self, including accessibility requirements; please contact the panel convenor or recruitment team for support at NSW Ambulance Corporate Recruitment Team via [email protected].

Additionally, you can contact the NSW Ambulance Diversity & Inclusion Team at [email protected]

Child Safe Employment

NSW Ambulance is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

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📌 Mental Health Nurse Educator Gde 3 Virtual Clinical Care Centre (Australia)
🏢 NSW Health
📍 Australia