? Make a meaningful difference in the patient healthcare journey

? Join a supportive, multidisciplinary team delivering vital breast health services

? Enjoy a varied role across hospital, community and mobile clinic settings

Be the welcoming face behind exceptional patient care. Bring your administration, organisation and customer service skills to a role where every interaction makes a difference.

Employment Type: Permanent Full Time

Position Classification: Administration Officer Level 3

Remuneration: $73,915.12 - $76,218.80 per annum

Hours Per Week: 38

Location: Westmead Hospital

Where you'll be working

Join the Westmead Breast Cancer Institute (BCI), part of Western Sydney Local Health District (WSLHD), and become an integral member of a team dedicated to delivering high-quality breast health services to the community.

Based at Westmead Hospital, this is an exciting opportunity to work across a diverse range of clinical and community settings, supporting BreastScreen NSW Sydney West services and the BCI Sunflower clinics.

You will be part of a collaborative and purpose-driven environment where your contribution supports patients, clinicians and the delivery of essential healthcare services.

What makes this opportunity different?

- Work within a respected specialist breast health service making a genuine difference in the community.

- Experience variety in your working environment, rotating across clinic locations and a mobile screening van throughout Western Sydney and Nepean Blue Mountains.

- Build valuable relationships with a diverse range of healthcare professionals, patients and stakeholders.

- Develop and broaden your healthcare administration experience in a dynamic, fast-paced clinical environment.

- Be part of a service where compassion, teamwork, professionalism and patient-centred care matter every day.

What you'll be doing

You will play a key role in keeping essential clinical and administrative services running smoothly. Combining your customer service expertise with strong organisational and administrative skills, you'll help create a positive experience for patients while providing reliable support to the wider BCI team.

Your responsibilities will include





- Delivering a welcoming and professional reception service, responding to patient enquiries face-to-face, by phone, email and online, and coordinating appointments.

- Providing end-to-end administrative support, including patient registrations, medical records management, data entry and maintaining accurate and confidential information.

- Preparing reports, correspondence, agendas, meeting minutes and presentations, using Microsoft Office applications including Word, Excel, Outlook, Teams and PowerPoint.

- Managing competing priorities, coordinating daily administrative activities and ensuring timely and accurate completion of tasks in a high-volume healthcare environment.

- Working collaboratively with clinicians, managers and administrative colleagues to support efficient service delivery and a positive patient experience.

Ready to make your next career move?

Whether you are an experienced administration professional looking to bring your skills into healthcare ready to take the next step in your career, this is your opportunity to be part of something meaningful.

Make a difference. Build your career. Be part of NSW Health. Apply now and take the next step in your career with the Westmead Breast Cancer Institute. Submit your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria:

1. Relevant qualifications in business, office administration and/or equivalent experience in similar office/administrative/customer service/reception roles.

2. Demonstrated high level and effective interpersonal skills, with good oral and written communication and the ability to confidently and courteously communicate with a wide range and variety of individuals and organisations both internally and externally.

3. High level customer service skills,



with a demonstrated commitment to providing high quality service and maintaining confidentiality and privacy.

4. Demonstrated good computer literacy with Microsoft Office suite products, including proficiency in Outlook, Word, Excel, Teams and PowerPoint as well as experience in the use of computer hardware, various electronic administration systems and databases.

5. Demonstrated excellent administrative and organisation skills with strong accuracy and attention to detail.

6. Demonstrated good ability to plan, prioritise and organise a wide range of administrative tasks in a high volume work setting and display time management and problem solving skills to meet deadlines.

7. Demonstrated ability to be flexible and adaptable, use initiative and work effectively without supervision as well as in collaboration with other staff members contributing to a well-functioning team.

8. NSW Driver's License (unrestricted).

Requisition ID: REQ696795

Applications Close: 26th November 2026

Need more information?

- Discover more about the application process.

- Review the detailed Position Description for insights into role requirements and criteria.

- Explore the selection process, employment checks, outcomes and notifications.

- For inquiries about the role, contact Anita Devi Prasad on 02 8860 2601 or email [email protected]

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/

Westmead hospital car parking allocation model is changing. There is a waitlist for parking for recent staff commencing at Westmead Hospital. This does not apply for staff with disability.

Please note: To be eligible for permanent appointment you must hold current Australian work rights (I.E Australian citizen, permanent resident or NZ citizen with a current passport)

#S-DNI

📌 Multi-Skilled Administrative Officer (Permanent) (Australia)
🏢 NSW Health
📍 Australia