National Field Service Manager

Melbourne VIC

Permanent Prospect The Opportunity

Our client is an established Australian business specialising in the supply, installation, servicing and repair of industrial equipment.

An opportunity exists for an experienced National Field Service Manager to oversee and coordinate national service operations, including field technicians, workshop activities and spare parts.

Reporting to senior management, you will take responsibility for the day-to-day running of the service function, ensuring operational efficiency, customer satisfaction and effective team performance.

Key Responsibilities

- Manage and coordinate national field service technicians.
- Oversee workshop operations, repairs and maintenance.
- Manage spare parts, inventory and purchasing.
- Coordinate service schedules, equipment installations and breakdowns.
- Monitor team performance, productivity and service delivery.
- Maintain customer and supplier relationships.




- Identify opportunities for process improvement and operational efficiencies.
- Support business growth and future expansion.

Skills & Experience
- Previous experience in service management, field service or operations management.
- Background in industrial equipment, machinery, engineering or technical services.
- Experience managing technicians and workshop operations.
- Strong mechanical and technical understanding.
- Experience with inventory, spare parts and purchasing.
- Strong leadership, organisational and communication skills.
- ERP experience advantageous.

What's on Offer
- Key leadership position within an established and growing business.
- National operational responsibility.
- Opportunity to work closely with senior management.
- Scope to develop and grow with the business.
- Long-term career progression potential.

📌 National Field Service Manager (Melbourne)
🏢 Symmetry Human Resources
📍 Melbourne