Title: Operations Manager

Requisition ID: 13190

Work Type: Ongoing Full Time

Fixed Term Period: Not Applicable

Location: Melbourne - CBD

Date Posted: 12 Nov 2026

About Us

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace.

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.

About The Role The Operations Manager oversees the effective management, governance and continuous improvement of the Spatial Services and Planning Solutions portfolio, which includes Vicmap, Spatial Services and Planning Digital Solutions. The role focuses on modernising services, systems and processes to improve customer outcomes, organisational efficiency and overall performance.

Working closely with the Executive Director and leadership team, the role leads portfolio governance, strategic planning, risk management, service delivery, performance reporting and business continuity. It provides operational advice, coordinates strategic initiatives, manages emerging issues and builds strong stakeholder relationships to ensure consistent, high-quality services and delivery of organisational objectives.

What We’re Looking For

You’re someone who

- Demonstrates strong project delivery and strategic planning capabilities, aligning priorities and outcomes with broader organisational objectives.
- Influences and negotiates effectively with senior stakeholders, building strong relationships and securing support for complex initiatives.
- Drives innovation and continuous improvement, embedding quality practices and encouraging new approaches to improve service delivery and performance.
- Applies strategic thinking and sound problem-solving skills to address complex issues, manage risks and deliver sustainable business outcomes.




- Builds a collaborative and resilient team culture, bringing people together, overcoming communication barriers and remaining calm and decisive under pressure.

Click here to access the Position Description.

Qualifications And Experience

You’ll bring

- An appropriate tertiary qualification in information technology, engineering, geospatial or similar experience (mandatory).
- Experience in an ICT, spatial science or project/program delivery workplace (mandatory).
- ITIL and/or project management qualifications would be well regarded (desirable).

Pre-employment checks and employment conditions Relevant pre-employment screening and reference checks will be required. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

How To Apply

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

Applications close at 11.59pm on Thursday, 26 November 2026.

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

For further information about the role, please contact Nastassja Ivanov, Executive Assistant at [email protected]

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy

Key information

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.

📌 Operations Manager (Melbourne)
🏢 Department of Transport and Planning
📍 Melbourne