About Us

Sydney Mobile Physio / Rouse Hill Sports Injury Clinic is a friendly, established physiotherapy practice providing both clinic-based and mobile physiotherapy services across North-West Sydney.

We pride ourselves on delivering high-quality care and creating an environment where patients feel understood, supported and confident.

We're looking for a warm, organised and proactive receptionist to join our small, supportive team and help ensure our patients have a positive experience from the moment they contact us.

Position Details

This is a permanent part-time position based at our Rouse Hill clinic, working approximately 15–17 hours per week.

Proposed hours:

- Monday: 12:00 pm – 5:30 pm

- Wednesday: 10:00 am – 3:00/4:00 pm

- Thursday: 12:00 pm – 5:30 pm

Some flexibility with start and finish times may be available for the right candidate.

You'll work alongside our existing administration team member on Wednesdays and independently manage reception on Mondays and Thursdays, with support from our friendly physiotherapy team.

About the Role

You'll play an important role in creating a welcoming environment for our patients and helping the clinic run smoothly.

Your responsibilities will include

- Welcoming patients and providing a friendly, professional experience

- Managing appointments, phone calls and patient enquiries

- Processing payments and private health fund claims

- Maintaining accurate patient records and handling general administration

- Assisting our physiotherapists with the day-to-day running of the clinic

- Taking initiative to ensure reception and administrative tasks are completed efficiently





About You

We're looking for someone who is friendly, warm and organised, and genuinely enjoys helping people and providing excellent customer service.

Our ideal candidate will

- Be confident working independently and taking initiative

- Have excellent communication skills and enjoy building positive relationships with patients and colleagues

- Be reliable, organised and have solid attention to detail

- Be able to prioritise tasks and manage the day-to-day responsibilities of reception

- Be proactive, adaptable and comfortable learning new technology

- Enjoy contributing to a friendly, supportive and team-focused workplace

Previous experience in medical or allied health reception, including appointment management, payments and health fund claiming, would be highly regarded. However, we're equally interested in someone with the right attitude and a willingness to learn.

Above all, we're looking for someone who takes pride in their work and helps create a welcoming and positive experience for our patients.

What We Offer

- A friendly, welcoming and supportive team environment

- Consistent part-time hours with some flexibility
- A modern physiotherapy clinic with a well-equipped rehabilitation gym
- The opportunity to work independently while also being supported by an experienced team
- A workplace that genuinely values its patients, team and a positive culture

How to Apply

If this sounds like a role you'd enjoy, we'd love to hear from you.

Please submit your resume along with a brief cover letter telling us a little about yourself and why you'd be a great fit for our team.

📌 Part-Time Physiotherapy Receptionist (Rouse Hill)
🏢 Sydney Mobile Physio
📍 Rouse Hill