- Generous salary packaging options

- Join an experienced, supportive and engaged People and Culture team

- Partner with our three aged care facilities and support at home

About Us

Shepparton Villages (SRV) is more than a place, it's a community. A leading provider of retirement living and aged care services, with three sites across the Greater Shepparton area and our Support at Home business, our mission is to provide our residents with a safe, supportive and welcoming environment where they can enjoy their retirement years to the fullest. We are committed to promoting the health and wellbeing of our residents and employees and strive to create a positive and inclusive workplace culture.

As an organisation, we value diversity, respect, and collaboration, and are proud to be an equal opportunity employer. By joining our team, you will have the opportunity to make a meaningful difference in the lives of our residents and contribute to the success of Shepparton Villages.

About the Role

Based fully on-site in regional Victoria, Shepparton, the People and Culture Business Partner is responsible for managing the employee/industrial relations portfolio, ensuring that managers and staff are supported across the organization and that relevant human resource policies and procedures are in keeping with legislative and organizational requirements. The role will also manage return-to-work and performance review processes. Working with a highly engaged and cohesive People and Culture team, you will embody the definition of team work, and will enjoy meeting goals, creating positive change and making a difference in people's lives.

This role will be a 12 month contract with a view to permanency.



The position will have a strong case management focus that includes providing sensitive and timely advice regarding performance, disciplinary and grievance matters and, will have the confidence to manage any FWC cases. This will support the organisational functions that ultimately result in the delivery of quality services to enrich the lives of those we support and care for.

Essential skills and attributes (selection criteria) :

Proven track record in employee case management specifically disciplinary process and grievances.

- Experience developing and implementing human resource related policies and procedures.

- Experience interpreting Enterprise Agreements providing workforce advice to staff and managers relating to employment conditions.

- Experience working with multi-site operations.

- Exposure or an understanding of enterprise bargaining.

- Experience liaising with Unions and/or FWC

- Collaborative, with a strong focus on strong stakeholder management skills and providing advice both internally and externally.

- Ability to develop practical employee relations solutions, with a focus on coaching line managers to address issues at the grassroots level.

- Experience managing annual performance appraisal processes

- Proven ability to convert information and data into knowledge and communicate that knowledge in a meaningful and useful way.





- Experience providing detailed reporting and understanding roster patterns

- Experience in setting priorities and time management

- Excellent interpersonal and communication skills

- Excellent computer skills especially in Microsoft Excel

- Ability to problem-solve medium to high level of complexity issues and know when is appropriate to escalate

Experience in health and/or aged care sectors, managing workcover and return to work processes is desirable

IMMEDIATE START AVAILABLE or start in the new year.

Note : this is a fully On-site position

Benefits & Culture

We value our team and the wonderful work they do.

Our staff members enjoy a range of benefits such as:

- Generous Salary Packaging option as a not-for profit organisation to maximise take-home pay.

- Professional development opportunities

- Market-competitive salary plus Superannuation
- A collaborative and supportive workplace culture.

How to Apply To be considered, all applicants must address the key selection criteria in a cover letter and submit a current resume to include two referees, prior to the closing date. Note, referees will only be contacted for preferred candidates.

If you require further information about this role or obtain a position description, please contact People & Culture on 03 5832 0800.

All appointments are subject to a NDIS Worker Screening Check, prior to employment and periodically during employment.

Shepparton Retirement Villages is committed to workplace equity and diversity and encourages applications from candidates with diverse cultural backgrounds.

Applications Close: Friday, 11th December 2026.

📌 People and Culture Business Partner (Shepparton)
🏢 Shepparton Villages
📍 Shepparton