RECEPTIONIST / ADMINISTRATION ASSISTANT

AwareHub | Bondi Junction Part-time | Permanent | $33–$38 per hour

Join a growing mental health practice and make a meaningful difference.

AwareHub is a multidisciplinary mental health practice in Bondi Junction, providing care and support through a team of Psychiatrists and Allied Health practitioners. As our practice continues to grow and expand, we are seeking an experienced, warm and professional Receptionist / Administration Assistant to join our friendly team of staff and clinicians.

This is an excellent opportunity for someone who enjoys working in a collaborative healthcare environment, takes pride in delivering exceptional client service and is passionate about supporting the smooth and efficient running of a busy practice.

The position is permanent part-time, working 3–4 days per week.

Please note: Due to the ongoing commitment and availability required for this position, students will not be considered.

About You

We are looking for someone who is organised, proactive and approachable, with a genuine understanding of the importance of providing compassionate and professional support to clients accessing mental health services. To be successful, you will demonstrate:

- A warm, empathetic and professional approach when interacting with clients from diverse backgrounds.
- A minimum of 1 year of reception or administration experience within a healthcare or medical environment.
- Experience with Medicare, NDIS and private billing (highly regarded).
- An understanding of client confidentiality, privacy and professional boundaries.
- Robust organisational skills, attention to detail and the ability to manage competing priorities.
- The ability to work effectively under pressure and meet deadlines.
- Experience with electronic medical records and paperless systems (highly regarded).
- Initiative, sound judgement and effective problem-solving skills.
- Well-developed computer,



written and verbal communication skills.
- Flexibility to provide reception and administrative coverage during periods of annual leave and sick leave, as required.

Applicants must also:
- Be willing to obtain a Working With Children Check at their own cost.
- Be willing to obtain an NDIS Worker Screening Check at their own cost.
- Hold full Australian working rights. Visa sponsorship is not available.

Key Responsibilities

Working closely with our clinicians and Practice Manager, you will support the daily operations of the practice through:
- Managing reception, front desk operations and incoming telephone enquiries.
- Providing administrative support to Psychiatrists, Allied Health practitioners and the Practice Manager.
- Coordinating client waitlists, referrals and associated administration.
- Managing clinician diaries, appointment bookings, cancellations and changes.
- Monitoring and managing email correspondence.
- Processing client payments, Medicare rebates and NDIS invoicing.
- Maintaining accurate client records and ensuring compliance with practice policies and procedures.
- Undertaking general administration and other duties as required by the Practice Manager.

Why Join AwareHub?

At AwareHub, you will be part of a growing mental health practice that values collaboration, professionalism and compassionate care. Our administrative team plays an important role in creating a positive client experience and supporting our clinicians to deliver high-quality care.

If you are organised, adaptable and enjoy working in a busy healthcare environment where your contribution is valued, we would love to hear from you.

How to Apply

Please submit your resume and a cover letter addressing the selection criteria, marked to the attention of the Practice Manager. We encourage suitable applicants to apply as soon as possible, as the advertisement may be removed if the position is filled earlier.

Only shortlisted applicants will be contacted for an interview. Previous applicants need not apply.

📌 RECEPTIONIST / ADMINISTRATION ASSISTANT (Bondi Junction)
🏢 Awarehub
📍 Bondi Junction