JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

As a Receptionist and Facilities Administrator at JLL, you will be the first face clients, contractors, and visitors see and the first impression they form of the workplace experience. This role blends warm, skilled reception duties with hands-on facilities coordination, covering everything from meeting room management to event logistics and day-to-day office operations. We believe the most effective teams are built when everyone is empowered to thrive, and in this role you will help create that environment every single day through consistent, thoughtful service.

What sets JLL apart is our culture of collaboration, locally and across the globe, and you will work closely with facilities, IT, hospitality, and client teams to keep operations running smoothly. If you take genuine pride in creating welcoming spaces and solving problems before they become issues, this is a role where your efforts will be visible and valued.

An overview of the role:

Welcome clients and contractors with warmth and professionalism, guiding them smoothly through the sign-in process

Oversee the reception desk, keeping the front-of-house area tidy, organized, and presentation-ready at all times

Coordinate meeting and conference room bookings, ensuring rooms are cleared promptly and set up correctly for training sessions, meetings, and events





Partner with the IT and hospitality teams to confirm audio-visual equipment and catering arrangements are in place and fully functional for every event

Support the broader facilities team with planned and corrective maintenance activities as needed

Manage access card issuance and assist with related security processes

Handle incoming and outgoing courier deliveries, and respond to facilities and reception tickets raised by client staff

Maintain office supplies, support new hire inductions alongside client managers, and assist with staff moves, relocations, and other ad hoc facilities requests

Follow established health and safety protocols, escalation procedures, and incident reporting guidelines to protect yourself, your colleagues, and visitors

Sounds like you? This is what we are looking for:

Friendly, welcoming personality with a genuine passion for delivering excellent customer service

Strong organizational skills with the ability to manage multiple priorities and good time-keeping A cooperative, team-oriented mindset and pride in contributing to a best-in-class facilities experience

Positive, adaptable outlook, with the ability to embrace and reflect the client's culture

Professional presentation and a consistently friendly, approachable attitude

Quick learner, comfortable picking up new systems and processes

Prior experience in a customer service role

Prior experience in administration duties

Understanding of basic property and facilities management principles

Experience using ticketing or workplace management systems to track and resolve requests

Demonstrated ability to meet KPIs and deliver on-time resolution of workplace tickets

Proactive, professional approach to stakeholder engagement and customer service

Benefits:

Great employee discounts off fitness, wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve outstanding things.



Join us to develop your strengths and enjoy a fulfilling career full of wide-ranging experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ546230

If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Receptionist and Facilities Administrator (Sydney)
🏢 Jll
📍 Sydney