We're excited to be expanding with the opening of our brand new Ryderwear Gym in Salisbury Hollywood! This is a unique opportunity to join our team from day one and help shape an exceptional member experience as we launch our newest gym. If you're passionate about fitness, retail, and delivering outstanding customer service, we'd love to hear from you!

Ryderwear started in a garage in South Australia. Ryderwear is proudly one of the leading functional gym wear & shoe brands in Australia. Established in 2009, Ryderwear has since grown to be a globally recognised online retailer.

Our mission is to inspire people to live their best life through fitness. We do this by providing inspiration, encouragement and motivational activewear. We do what we do because we want to make a positive impact on the world. Our staff are passionate and work together as a team to deliver on our mission and take everything we do to the next level.

Our brand-new Salisbury Hollywood Gym is scheduled to open in December, with training and gym setup commencing a few weeks prior to opening.

Position Summary:

Join our dynamic team at Ryderwear as a Retail Gym Associate! Working closely with the Retail Gym Manager, you'll play a vital role in driving the success of our gym/retail operations. Your primary objective will be to provide exceptional customer service,



ensuring that every member's retail needs are met while enhancing their overall gym experience.

This full-time position offers flexibility with shifts scheduled from Tuesday to Saturday.

Tuesday-Friday working hours are 1-9PM and Saturday working hours are 9-5PM.

Main Duties/Responsibilities:

This is a leadership position.

- Deliver outstanding customer service by warmly greeting members and assisting them with their retail/gym inquiries and purchases.

- Ensure club and equipment is maintained and in proper working order.

- Maintain solid working relationships with all stakeholders.

- Manage email inquiries and handle incoming phone calls related to retail products, suspensions, cancellations and any other member requests.

- Maintain a high standard of retail service to ensure an exceptional shopping experience for members.

- Provide product knowledge and recommendations to assist members in making informed purchasing decisions.

- Ensure retail displays are visually appealing, well-stocked, and properly maintained to drive sales.

- Collaborate with the Gym Manager and retail team to execute promotions and marketing initiatives effectively.

- Uphold the pride of the Ryderwear brand by adhering to uniform standards and always maintaining the cleanliness and organisation of the retail and gym areas.

📌 Retail and Gym Associate - Salisbury Hollywood (Salisbury Downs)
🏢 Ryderwear
📍 Salisbury Downs