Salary: $70,000.00 - $80,000.00

Job Type: Permanent - Full Time

Location: QLD: Rockhampton

Job Category: Airport,Airport Hospitality,Bar & Beverage,Barista,Customer Service,Food & Beverage,Food Safety,Food Safety Supervisor,Food Service,Indigenous Participation,Kitchen,Manager,RMLV,Restaurant Manager,Retail,Retail Management

One Leader. Multiple outlets. Endless opportunity.

Retail Manager | Rockhampton Airport

Permanent Full-Time | 40 Hours Per Week

Salary: $70,000 – $80,000 per annum

Cater Care is seeking an experienced and commercially driven Retail Manager to take the reins of our Rockhampton Airport operation and lead a diverse, multi-outlet business.

With responsibility for two food and beverage outlets and a news and gift store, this is an operation that offers variety, pace and plenty of opportunity to make an impact.

At the centre of the operation is Two Brothers, a dynamic café and bar combining quick-service convenience with a full menu of made-to-order meals. Add the diversity of the wider airport retail offering, and you'll have an operation that needs a leader who can think on their feet, bring teams together and deliver across every aspect of the business.

Reporting directly to the Regional Operations Manager, you'll have full operational control and accountability. This is your opportunity to lead the business, shape the team, own the results and drive the operation forward.

What you'll be responsible for

You'll play a key role in the success of the operation, with responsibilities including:

- Manage, rosterand mentor the front-of-house and kitchen teams, building a positive, accountable and high-performing workplace culture.




- Champion exceptional customer experiences and maintain strong, professional relationships with suppliers, contractors, airport representatives and site stakeholders.
- Monitor operating margins, manage food and labour costs against budgets, and ensure accurate and timely administrative reporting.
- Collaborate on menu development, oversee daily food preparation and presentation, and introduce engaging monthly promotions and themed activities.
- Ensure compliance with HACCP, food safety legislation, workplace health and safety requirements and site quality audit standards.
- Lead regular toolbox talks, encourage accountability and create an environment where team members feel supported and motivated to succeed.

Desired Skills And Experience

What you'll bring You'll be a confident and capable hospitality leader who knows how to balance people, service and commercial outcomes. We're Looking For Someone With

- Demonstrated experience in hospitality management, with a strong track record of leading teams in a quick-paced environment.
- Excellent communication and interpersonal skills, with the ability to build trusted working relationships.
- Strong operational and commercial awareness, including experience managing labour, food costs and budgets.
- A positive,



proactive and solutions-focused approach to everyday challenges.
- The ability to manage competing priorities while maintaining high service and operational standards.
- A genuine passion for developing people and creating a strong team culture.

Essential Requirements

- Food Safety Supervisor qualification and current RSA.
- Current RMLV and Approved Manager certifications, or the ability to obtain them promptly.
- Valid driver's licence and reliable access to your own vehicle.
- Ability to obtain and maintain an Aviation Security Identification Card (ASIC).
- Ability to successfully complete a National Police Check.

Availability for a standard Monday–Friday roster, with flexibility to cover weekends and public holidays as flight schedules and operational requirements dictate. Why join Cater Care?

We believe in supporting our people to do their best work and providing opportunities to grow their careers.

You'll Enjoy

- Permanent full-time employment, working 40 hours per week.
- Uniform provided, with ongoing training and career development opportunities.
- Relish Discounts across 650 retails.
- Access to Cater Care's Academy of Learning and development programs.
- Employee recognition initiatives.
- Confidential support through our Employee Assistance Program (EAP).

Your Experience Deserves An Opportunity To Grow. If you're ready to take ownership of a diverse airport operation, lead multiple teams and drive exceptional hospitality and commercial outcomes, this is your opportunity to take the next step with Cater Care. Apply today. Job Ref# - 6125

📌 Retail Manager - Rockhampton Airport (Queensland)
🏢 Cater Care
📍 Queensland