Our LEGO® Certified Store in Chadstone is looking for energetic Brick Specialists to join the team. The store features life-sized LEGO® models, a Pick-a-Brick wall, hard-to-find product releases, and amazing bricks in hands engagement opportunities. We’re looking for those that will be passionate to bring the LEGO® experience to life through hands-on play and customer engagement.
Your Role:
As a Brick Specialist, you’ll be part of the team bringing energy, fun and exceptional service to our stores. You’ll help customers find the perfect LEGO® products, keep the store looking its best and create engaging experiences for LEGO® fans of all ages.
- Deliver friendly, enthusiastic and memorable customer service.
- Engage with customers and share your enthusiasm for LEGO® products.
- Help customers find the perfect products and gifting solutions.
- Create fun and engaging bricks-in-hands experiences, particularly for children and families.
- Support the team during busy trading periods, including replenishment, stock movement and maintaining store presentation.
- Assist with visual merchandising and in-store activations.
- Work collaboratively with the wider team to create a positive, inclusive and energetic store environment.
- Support online order fulfilment and other operational activities when required.
To be successful in this role, you will:
- Be enthusiastic, approachable and confident engaging with customers of all ages.
- Have a genuine passion for delivering exceptional customer experiences.
- Thrive in a fast-paced retail environment and enjoy being part of a team.
- Be reliable, flexible and ready to get involved wherever needed.
- Have strong communication skills and a positive attitude.
- Be comfortable engaging with children and families.
- Have previous retail or customer service experience, although a great attitude and willingness
- to learn are just as important.
Why work with us?
- Discounts & Perks – Enjoy generous team member discounts.
- Wellbeing – Access wellbeing support, training and EAP.
- Career Development & Training – Learn new skills and gain valuable retail experience.
- Recognition – Be recognised and celebrated for the contribution you make.
- An Iconic Brand Experience – Spend your festive season working in a fun, energetic LEGO® retail setting.
Although it is important to have a great record and experience in retail, we are also interested in individuals who are comfortable and experienced in engaging with kids to deliver amazing bricks in hands experiences.
Company Overview
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