Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Bring your tourism experience, coordination skills and respect for Aboriginal culture to a role where your work has a direct impact.

At Gandangara Local Aboriginal Land Council, we are building cultural tourism experiences that connect visitors with Country, strengthen cultural understanding and create opportunities for Aboriginal people.

We are looking for a Senior Cultural Tourism Officer who can turn approved plans into well-organised, culturally safe and memorable visitor experiences. If you enjoy bringing people, places and practical details together, this is an opportunity to contribute to a growing Aboriginal cultural tourism portfolio.

About Gandangara

GLALC is committed to improving, protecting and fostering the social, cultural and economic wellbeing of our Members and the broader Aboriginal community.

Our Cultural Education and Tourism team works alongside Elders, cultural knowledge holders, cultural practitioners, Culture and Heritage staff and HELM Rangers. Together, we deliver experiences that respect cultural authority, protect Country and support Aboriginal self-determination.

Your opportunity

This is a hands-on implementation and delivery role with variety, purpose and room to contribute practical ideas.

You will implement approved On-Country experiences, cultural site tours and visitor itineraries - from site readiness and guide coordination to visitor resources, scheduling and feedback. You will also help operationalise the Cultural Connections Hub (proposed launch 2027) as a gateway to cultural tourism and engagement with Country.

The position formally reports to the Lead Manager, Cultural Education and Tourism.

You will exercise operational judgement within approved plans, budgets and cultural governance requirements. Strategic direction, partnership approvals, funding, pricing and commercial decisions remain with the Lead Manager and relevant GLALC approvers.

What you will do

- Deliver approved cultural tourism experiences: Implement products, projects, guided activities, cultural site tours and visitor itineraries.
- Get experiences ready for visitors: Coordinate site readiness, scheduling, transport and visitor logistics, suppliers, guides and other delivery arrangements.
- Prepare clear visitor information: Implement and maintain approved interpretation materials, cultural information, visitor resources and operating documentation.




- Bring the Cultural Connections Hub into delivery: Coordinate approved Hub-linked activities that connect visitors with cultural tourism and On-Country experiences.
- Coordinate delivery relationships: Work with Elders, knowledge holders, practitioners, internal teams, councils, schools, universities, tourism operators, government, corporate and community organisations.
- Test and improve experiences: Implement approved pilots, collect feedback, monitor outcomes and recommend practical improvements.
- Protect culture, Country and people: Follow cultural governance, heritage, land-access, risk management and approval processes.
- Keep delivery accountable: Maintain accurate records and prepare weekly operational reports, progress updates and recommendations.

The role has no confirmed direct reports but may coordinate guides, casual facilitators, contractors, suppliers and project personnel for delivery activities.

What you will bring

You are organised, respectful and confident coordinating activities involving different people, locations and priorities. You take pride in positive preparation, clear communication and following through.

To be successful, you will have:

- Demonstrated experience in Aboriginal or cultural tourism, visitor experiences, guided tours, community-based tourism, outdoor education, cultural education or a related field.
- A Diploma or Bachelor qualification in Tourism, Cultural Tourism, Aboriginal Studies, Business, Community Development, Heritage Management, Education or a related discipline, or equivalent demonstrated experience.
- Knowledge and understanding of the Aboriginal Land Rights Act 1983 (NSW), including the role, functions and statutory responsibilities of Local Aboriginal Land Councils.
- Experience working respectfully with Aboriginal communities, Elders, cultural knowledge holders or Aboriginal organisations.
- Experience preparing operational documentation and coordinating logistics for tours, events, group activities, outdoor programs or On-Country experiences.
- The ability to identify,



document and manage operational, visitor and site-related risks within approved frameworks.
- Strong stakeholder engagement and relationship coordination skills, with sound judgement about when to seek guidance or escalate a matter.
- The ability to undertake market and visitor research, analyse findings and provide practical, evidence-based advice within your authority.
- Solid written communication skills across reports, plans, procedures, briefings, product documentation and visitor resources.
- Confident verbal communication, presentation and facilitation skills.
- The ability to manage multiple products, pilots, activities and competing priorities.
- An understanding of visitor service, accessibility and the needs of diverse audiences.
- A commitment to protecting Aboriginal Cultural Intellectual Property and culturally sensitive information.
- Competency using Microsoft Office, booking systems, records-management systems and relevant digital platforms.
- The ability and willingness to work outdoors, travel between sites and work flexible hours when required.
- A current unrestricted NSW driver licence.
- A current NSW Employee Working with Children Check, or willingness and ability to obtain clearance before relevant duties commence.
- Willingness to obtain and maintain a National Police Check and complete first aid, site-safety and other role-related training.

You will also work collaboratively, follow GLALC policies and cultural protocols, complete mandatory training and contribute to performance reviews and service improvement. Safe work practices - including manual handling, prompt hazard and incident reporting, and appropriate responses to aggressive behaviour - are part of the role, alongside privacy, equal employment opportunity and professional conduct. Why join Gandangara?

Your work will contribute to cultural preservation, community wellbeing and Aboriginal economic participation. You will help visitors engage respectfully with Country while supporting experiences that create lasting community value.

Benefits

- Commitment to Life. Work. Harmony
- Non for Profit and Charity Tax Exemption equivalent to a Tax FREE threshold of $18,549
- Opportunities to develop and progress your career
- Salary packaging options with EZIWAY
- Employee Assistance Program
- Continued Professional Development internal & external training
- Supportive & friendly working culture

📌 Senior Cultural Tourism Officer (Liverpool)
🏢 Gandangara Local Aboriginal Land Council
📍 Liverpool