Job Description
Customer Service/n Your new company /n Join a well-established organisation within the automotive industry, supporting a busy vehicle deliveries division dedicated to delivering exceptional customer experiences. Operating in a fast-paced and collaborative environment, this team prides itself on providing outstanding service while supporting customers throughout the delivery journey. Your new role /n We are currently seeking 4 Customer Experience Coordinators to join the team on a 3-month temporary assignment with potential to extend.
Based in Pymble, you'll play a key role in coordinating customer communications, managing delivery activities, and ensuring a seamless experience from order through to vehicle delivery. /n

Key responsibilities
include: /n /n
- Coordinating customer orders and vehicle delivery activities /n
- Providing proactive updates and exceptional customer service via phone and email /n
- Managing customer enquiries and resolving issues professionally /n
- Maintaining accurate customer records and documentation /n
- Liaising with internal stakeholders and external suppliers /n
- Monitoring key milestones and ensuring deadlines are met /n
- Processing documentation with a high level of accuracy /n
- Following up on outstanding actions and customer requests /n
- Contributing to process improvements and service excellence initiatives /n /n /n

What you'll need
to succeed /n /nTo be successful in this position,



you'll demonstrate:/n /n
- Previous experience in customer service, administration, coordination, order management, or contact centre environments /n
- Strong verbal and written communication skills /n
- Excellent stakeholder management and relationship-building abilities /n
- High attention to detail and strong organisational skills /n
- The ability to multitask and manage competing priorities /n
- A proactive and solutions-focused mindset /n
- Confidence communicating with customers and suppliers /n
- Intermediate Microsoft Office skills /n /n /n What you'll get in return /n /n /n
- $36.81 per hour + Super /n
- 3-month temporary assignment with potential to extend /n
- Immediate start available /n
- Monday to Friday, 8:30am
- 5:00pm /n
- Free shuttle bus provided to and from Pymble Train Station /n
- Supportive and collaborative team culture /n
- Opportunity to further develop your customer service and coordination skills /n
- Exposure to a fast-paced and dynamic environment /n
- Full-time hours with excellent work-life balance /n /n /n What you need to do now /n /n /n /nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now./n /nIf this job isn't quite right for you, but you are looking for a recent position, please contact us for a confidential discussion on your career./n /n#3027962/n

📌 Customer Service Coordinator (Sydney)
🏢 Hays
📍 Sydney