About Us The Co-Group is a charitable, not-for-profit (NFP) organisation that works hand-in-hand with disability, aged care and community service organisations across Australia to connect them with the best workforce solutions.

About the role

Are you highly organised, solutions-focused, and thrive under pressure? We're currently seeking a Senior Rostering Coordinator to join our energetic team. The successful candidate will be responsible for working closely with our business partners, performing administrative duties, and assigning support workers to clients/participants to ensure we deliver high-quality services that meet their needs. .

Details and responsibilities of the role

- Scheduling support workers across NSW
- Ensure due diligence in matching an appropriately skilled and experienced Support Worker to the specific client care needs and respecting the client requests.
- Scheduling in a manner to minimise overtime and violations of rest breaks.
- Assisting Support Workers optimise their hours of work through creative scheduling.

Your Skills and Experience To be successful in the role,



you will require the following skills and experience:

- Minimum of 1 year of experience in high volume rostering and scheduling, ideally within Aged Care, Disability or Community Services
- Experience working with casual support workers is preferred but not essential.
- Demonstrated high-level customer service skills
- Proven experience utilising rostering software in the community services or health sector
- Demonstrated accuracy and attention to detail with data entry.
- Proven ability to prioritise a variable workload to ensure high-priority requirements are met.
- Knowledge of the SCHADS award will be highly regarded.

Why join us?

- Salary Packaging (up to $15,900, + meal/entertainment benefit $2650 per year)
- A supportive and inclusive team culture
- Access to our EAP program for confidential counselling
- The chance to make a real difference in someone’s daily life
- Know you’re working for a company that gives back to the community by donating surplus funds to Australian charities

📌 Senior Rostering Coordinator (Norwest)
🏢 The Co-Group
📍 Norwest