About the role

WM Service Technician role involving troubleshooting, diagnostics, repairs, and maintenance of equipment at customer locations and back-to-base servicing.

Key responsibilities

- Investigate equipment problems reported by users or detected through monitoring systems using diagnostic tools, technical manuals, and problem-solving skills

- Conduct repairs, replacements, or upgrades of faulty components, parts, or systems, including disassembling, repairing, and reassembling equipment

- Maintain accurate records of all maintenance and repair activities, including performed tasks, parts used, and observations

- Generate reports detailing the status of equipment and repairs completed

- Interact with customers or end-users to understand equipment-related concerns and provide technical assistance

- Communicate complex technical information in a clear and understandable manner

- Adhere to safety guidelines, procedures, and industry regulations while performing maintenance and repair tasks

- Stay updated with the latest internal advancements in equipment technology and documented procedures

- Carry out on-site service visits to troubleshoot, repair, and maintain instruments at customer locations

- Pack and unpack product and ensure proper labelling and documentation of instruments

About you

- Ability to troubleshoot and diagnose equipment problems





- Capability to conduct repairs and replacements of faulty components

- Ability to maintain accurate records and generate reports

- Strong communication skills to interact with customers and explain technical information

- Knowledge of safety guidelines and industry regulations

- Willingness to stay updated with equipment technology advancements

- Ability to provide guidance on maintenance and troubleshooting techniques

- Practical approach to work out the problems and find a solution

- Confident in using tools and carrying out repairs

Requirements

- WA Driver's Licence.

- Police Clearance for last 12 months. (Desired, not Essential).

- Selected candidates for this role will be required to undergo a Pre- Medical Assessment.

- Successful candidates will be required to undergo a pre-employment Drug and Alcohol test as part of the onboarding process.

Why Join Alcolizer?

- Career growth opportunities through ongoing training, development, and internal promotions.

- Work with industry-leading alcohol and drug testing technology that helps keep workplaces and communities safe.

- Supportive and cooperative team culture that values innovation, respect, and employee contributions.

- Employee wellbeing support, flexible work arrangements where suitable, and regular team engagement activities.

📌 Service Technician - Wall Mount (Full Training Provided) (Balcatta)
🏢 Alcolizer Technology
📍 Balcatta