Site Reliability Engineer
This company uses AI to keep people secure across large-scale physical security networks.
Their detections run in shopping centres, hotels, campuses, office buildings, stadiums and data centres.
Role mission
Build and operate the reliability foundations for the company’s customer-facing platform. The platform will be deployed across multiple sites, and outages could have a significant customer impact. This role will help make the service observable, resilient, and supportable as it moves toward cloud-based operation.
Key responsibilities
- Build out observability and operational tooling for the cloud platform, extending capabilities currently focused on on-premises deployments.
- Support installation, operation, and maintenance of the platform for customers.
- Help ensure the service remains reliable across deployments and can be diagnosed and restored when issues arise.
- Contribute to infrastructure-as-code practices and operational processes.
- Support incident response, including P1 incidents, and help establish a clear on-call arrangement.
- Work with the engineering team and, when needed,
customers during deployment and service issues.
Mandatory requirements
- Hands-on experience with Infrastructure as Code (IaC).
- Experience building or operating monitoring and observability systems, including tools such as Prometheus and Grafana.
- Experience with PostgreSQL high availability.
Working arrangements
- The role is expected to support a platform used across multiple customer sites; reliability is important because an outage could affect many locations.
- Some work with US hours may be needed, particularly during project ramp-up or when coordinating with customers. The frequency and schedule are not yet defined.
- The team is still to decide the on-call coverage and compensation arrangement.
- Travel is not expected to be a regular requirement, apart from occasional visits or customer handshakes.
Reach out to Hanieh,
[email protected] for a confidential conversation.
Perth-based role with full Australian working rights required.
📌 Site Reliability Engineer (SRE) (Perth)
🏢 DR Analytics Recruitment
📍 Perth