Are you passionate about technology and customer service? Do you have strong leadership skills and a knack for driving sales? Join our dynamic team!

About Us

Phone Planet is a leading phone repair and accessories business, committed to providing professional on-site mobile phone, tablet repair and other electronic product repair services and high-quality products that cover the largest range of smartphone and tablet accessories.

(We are also known as Sky Mobile, Dr. Mobile Express, & iTech Planet)

About the Role

This is a full-time position. We are seeking a Store Supervisor who will inspire the team through their commitment to excellent customer service and a people-first leadership style.

Recruiting areas: Djugun WA; Busselton WA; Karratha WA; Geraldton WA

As a Store Supervisor, you will:

Key Responsibilities

- Supervise daily store operations and coordinate the activities of sales staff to ensure smooth workflow and efficient customer service.
- Train and guide sales staff on mobile phones, accessories and other electronic products, helping them improve product knowledge, sales techniques and customer service skills.
- Allocate daily tasks, coordinate staff rosters and monitor staff performance to ensure adequate store coverage and effective completion of daily duties.
- Assist staff in handling customer enquiries, product recommendations, complaints, returns and exchanges in accordance with company policies.
- Monitor stock levels of mobile phones, accessories and other electronic products, conduct regular stock checks and communicate replenishment requirements to the Procurement Manager.
- Maintain store presentation and product displays, ensuring mobile accessories and electronic products are properly organised,



priced and labelled for customers.
- Monitor daily sales results, encourage staff to achieve established sales targets and assist with staff scheduling to maintain store productivity.
- Provide ongoing guidance and feedback to sales staff, identify areas for improvement and ensure daily store activities comply with company procedures and workplace safety requirements.

About You

- At least 1 year experience in retail or a supervisory role
- Diploma or above in the filed of management is strongly preferred
- Robust leadership and communication skills
- Excellent organizational, time management and multitasking skills
- Customer-focused mindset with a problem-solving attitude
- Availability to work flexible hours
- A current/valid police check or a willingness to obtain if successful

What We Offer

- Competitive salary with bonus incentives
- Comprehensive training and development opportunities
- A supportive and friendly work environment
- Discounts on products and services

If you’re ready to take your career to the next level and work with us. If your passionate about customer service and want to build a career with us, hit Apply Now!

Employer questions

Your application will include the following questions:

- Describe your right to work in Australia?
- How many years' experience do you have as a Store Supervisor?
- How many years' experience do you have in the retail industry?
- What's your highest level of education?
- Do you have a current Police Check (National Police Certificate) for employment?
- Do you have experience with inventory management?
- What's the largest size team you have managed?
- Have you worked in a role where you were responsible for stock control?

📌 Store Supervisor (Djugun)
🏢 Phone Planet
📍 Djugun