The Supply Chain Analyst is responsible for collecting, analysing and interpreting supply chain data across Tea-Cup Cottage’s hospitality venues to improve forecasting, inventory performance, cost control and supplier performance. The role provides the evidence and recommendations that inform purchasing, stock and distribution decisions.

This position works closely with the Managing Director, venue managers and suppliers, turning sales, purchasing, stock and waste data into forecasts, models, reports and practical improvements.

Data Collection and Management

- Collect, consolidate and validate data from point-of-sale, inventory, purchasing and accounting systems across all venues
- Maintain accurate product, supplier and pricing master data
- Develop and maintain data models, spreadsheets and databases to support supply chain analysis

Demand Forecasting and Inventory Analysis

- Analyse sales history, menus, seasonality and catering bookings to forecast demand by venue and product
- Analyse inventory levels, turnover and shelf life, and recommend par levels, reorder points and order quantities
- Analyse stocktake variances and waste data to identify causes and recommend corrective actions
- Model the impact of menu changes, new products or new venues on supply requirements

Cost and Supplier Performance Analysis

- Analyse purchasing spend, price movements and cost of goods by venue, category and supplier
- Prepare recipe and product costings to support menu pricing and margin decisions
- Develop supplier scorecards measuring price, fill rate, delivery timeliness and quality
- Provide cost-benefit analysis to support supplier selection and negotiations





Process Improvement

- Map ordering, receiving, storage and inter-venue transfer processes to identify inefficiencies and bottlenecks
- Recommend, test and evaluate improvements to supply chain processes and systems including work flow improvements and job functions.
- Support the implementation and optimisation of inventory and purchasing systems

Reporting and Performance Measurement

- Develop and maintain a supply chain KPI dashboard covering stock availability, waste, cost of goods and supplier performance
- Prepare regular and ad hoc reports, presenting findings and recommendations clearly to management
- Assist in the implementation of recommended changes and monitor the results of the changes against agreed targets.

Stakeholder Liaison and Compliance Support

- Liaise with venue managers to provide mentoring to improve the supply process and reduce costs to the organisation and delays of goods and equipment.
- Support food safety, allergen and traceability requirements through accurate product and supplier data
- Support inclusive skill development opportunities, including through the Blue Tongue Adventure Program
- Uphold Tea-Cup Cottage values, confidentiality and safe work practice

What you’ll bring





- A bachelor degree or higher in supply chain management, logistics, business analytics, data science, commerce or a related field, OR at least five years’ relevant experience.
- A minimum of two years’ experience as a supply chain, inventory, procurement or business analyst.
- Experience in demand forecasting and inventory analysis, plus experience analysing cost of goods, pricing or supplier performance.
- Advanced Microsoft Excel skills, including pivot tables, lookups and modelling, and experience with data visualisation or business intelligence tools such as Power BI or Tableau.
- Solid analytical and problem-solving skills, with high attention to detail and data accuracy.
- Effective written and verbal communication skills in English, including the ability to explain complex data clearly to non-specialist audiences.
- A collaborative, professional and confidential approach, with a positive attitude towards change and continuous improvement.
- A current Police Clearance and NDIS Worker Screening Check, or willingness to obtain them.

Desirable experience

- Experience in hospitality, food service or retail supply chains.
- Experience implementing or optimising inventory or purchasing systems.
- Understanding of food safety, allergen and traceability requirements.

Why join Tea-Cup Cottage?

Put your insights to work on practical improvements across our hospitality venues, working directly with the Managing Director, venue teams and suppliers. Contribute to a community-focused organisation where quality hospitality and inclusive experiences go hand in hand.

📌 Supply Chain Analyst (Capalaba)
🏢 Tea-cup Cottage
📍 Capalaba