Luma Therapy | Geraldton, WA

Luma Therapy is looking for a thoughtful, organised Support Coordinator to join our team in Geraldton. You’ll work alongside NDIS participants, their families and support networks to help them understand their plans, make informed choices and connect with the supports that matter to them.

Luma Therapy provides services across Geraldton and the Midwest and Gascoyne regions. The role may involve outreach and travel within the region.

About the role

You’ll support participants to make the best use of their NDIS plans and build connections with services in their community. This includes:

- Working with participants to understand their goals, needs and preferences.
- Helping participants understand their NDIS plans, budgets and available supports.
- Connecting participants with suitable providers and community services.
- Coordinating supports and communicating with participants, families, providers and other professionals.
- Monitoring how supports are working and responding when circumstances or needs change.
- Supporting participants to prepare for plan reviews and other NDIS processes.
- Keeping accurate, timely records and completing required reports.
- Identifying risks, barriers or service gaps and supporting participants to address them.
- Working collaboratively with colleagues across Luma Therapy’s services.

About you

You are respectful,



reliable and comfortable building relationships with people from diverse backgrounds. You can manage competing priorities, communicate clearly and work both independently and as part of a team.

You’ll also bring

- Experience in support coordination or a related community services role.
- Knowledge of the NDIS and the support coordination process.
- Solid organisation, communication and record-keeping skills.
- A person-centred approach that supports participant choice and control.
- Confidence working with families, providers and multidisciplinary teams.
- A current driver’s licence and ability to travel for regional work.
- Relevant screening clearances, or willingness to obtain them as required.

A relevant qualification in community services, social sciences, disability or a related field is desirable.

Why join Luma Therapy?

You’ll be part of a local organisation providing support across the Midwest and Gascoyne. We value respectful relationships, practical teamwork and services that respond to each participant’s individual goals.

Pay and employment

This position is paid at $40.49 - $46.70 per hour

How to apply

Please submit your CV and a brief cover letter explaining your relevant experience and why you’re interested in joining Luma Therapy. [email protected] / [0409 658 477](tel:0409 658 477)

📌 Support Coordinator (Geraldton)
🏢 Luma Therapy
📍 Geraldton