About us

Carlisle Health is a leading Australian medical imaging group with 28 clinics across New South Wales and Queensland. Our team of more than 500 professionals including radiographers, sonographers, nuclear medicine technologists, nurses, clerical staff and 70 radiologists share a strong commitment to delivering high-quality, patient-centered care through innovation, collaboration and clinical excellence.

About the role

Carlisle Health is looking for an experienced Territory & Health Service Relationship Manager to join our team in Hervey Bay.

This is an exciting opportunity for a motivated, results-driven professional to grow our referral network, strengthen hospital partnerships and make a meaningful difference to the delivery of local healthcare.

This is a dual-focused role combining business development and health service relationship management. You will drive referral growth and revenue for Bayside Radiology and Wide Bay Nuclear Medicine, while managing our relationships with local public hospitals to ensure seamless, timely and reliable imaging services for patients and healthcare teams.

Key Responsibilities

Drive Territory Growth

- Develop and execute territory plans to grow referrals and revenue, identifying new business opportunities and strengthening existing relationships.

- Build trusted partnerships with GPs, specialists, allied health professionals and practice managers.

- Identify and convert new and lapsed referrers through proactive engagement, education and relationship development.

- Promote our services, new equipment and capabilities through practice visits, presentations, events and education sessions.

Lead Health Service Relationships
- Be the key relationship contact for Hervey Bay's public hospitals, building strong partnerships across clinical and operational teams.

- Support efficient imaging pathways for inpatient, outpatient and Hospital in the Home (HITH) patients.





- Work collaboratively with hospital and site teams to improve service responsiveness, turnaround times and the overall patient experience.

- Monitor service performance, resolve issues and identify opportunities to make working with Carlisle Health easier and more effective.

Drive Performance & Accountability
- Own territory plans, sales pipelines, CRM activity and regular performance reporting.

- Monitor referral trends, market opportunities and competitor activity to inform growth strategies.

- Work closely with site operations and the Bundaberg Territory and Health Service Relationship Manager to deliver consistent service and achieve business objectives.

Skills and Experience

- Proven success in business development, territory management, medical sales, account management or healthcare relationship management.

- A sound understanding of the Australian healthcare and medical referral environment.

- Strong communication, presentation and influencing skills, with the ability to engage confidently with healthcare professionals at all levels.

- A track record of growing revenue, referrals or customer relationships against agreed targets.

- Excellent organisation, planning and time management skills, with the ability to work autonomously and collaboratively.

- A current driver's licence and willingness to travel throughout Hervey Bay and the Fraser Coast.

- The ability to meet public hospital site access requirements.

- Experience in medical imaging,



radiology or diagnostic services; public hospital relationships; CRM systems; and knowledge of Medicare, referral pathways and practice management systems (highly desirable).

Why join Carlisle Health?

As part of joining the team at Carlisle, you will have access to a range of benefits including:

- Competitive remuneration package.

- Career growth and development opportunities within a rapidly growing, leading healthcare organisation.

- Join a collaborative and high-performing team committed to advancing patient care through innovation, expansion, and continuous improvement.

- Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.

- Confidential health and wellbeing support through our Employee Assistance Program available to all employees and their families.

Our commitment to Diversity, Equity and Inclusion

At Carlisle Health, we believe everyone deserves the chance to thrive. We’re proud to be an equal opportunity employer and are committed to building a welcoming and inclusive workplace. We value diverse skills, experiences, and perspectives, and we encourage people of all ages, ethnicity, socio-cultural background, disability, sexual orientation or gender identity to apply.

Next steps

If you’re ready to take the next step in your career and join a team that values quality, collaboration and care, we’d love to hear from you.

Please ensure you include a copy of your cover letter and resume as part of your application.

If you would like further details, please email our friendly Human Resources team via *@Carlislehealth.com.au

Please note only people with the right to work in Australia will be considered.

Whilst we always endeavour to respond to every application, depending on the number of applicants, we may only be able to contact applicants who qualify for the shortlist, and we appreciate your understanding.

📌 Territory and Health Service Relationship Manager (Hervey Bay)
🏢 Carlisle Health
📍 Hervey Bay