12 Nov
|
CTE-Custom Transport Equipment
|
Melbourne
12 Nov
CTE-Custom Transport Equipment
Melbourne
About CTE CTE – Custom Transport Equipment is a premium Australian manufacturer of heavy transport truck bodies and trailers. Based in Drouin, we build custom-engineered equipment for operators who depend on it every day. We are in a genuine growth phase — recent ownership, a clear plan to scale, and the team to do it. The Role This is a pathway role into a full sales career — and one of the best commercial entry points we can offer. As Technical Sales Coordinator, you will have two core responsibilities. The first — and the most important — is owning spare parts and repair sales. You will be the first point of contact for customers who need parts, repairs, or refurbishment work. You will diagnose the problem, scope the solution with our workshop and purchasing teams, quote the job, keep the customer updated throughout, and coordinate invoicing and dispatch at the end. It is a technically demanding, genuinely customer-facing role that will teach you more about CTE's products and customers than almost any other position in the business. The second responsibility is supporting the broader sales function — maintaining our HubSpot CRM, building prospect lists, supporting quoting, and helping run outbound campaigns. In 12–18 months, someone who performs well here will know our products inside out, have built real customer relationships, and be ready to step into a new business sales role. That is not a vague promise — it is the design of this role.
What You'll Do
Spare Parts & Repair Sales — your primary focus
• First point of contact for all spare parts and repair enquiries — phone, email, and walk-in
• First-line diagnostics: understand what the customer needs and identify the likely solution
• Collaborate with the workshop and purchasing team to scope the technical solution and cost
• Prepare and deliver accurate quotes — clear on scope, price, and timeframe
• Project manage each job: keep the customer informed, flag delays, and ensure nothing falls through
• Coordinate invoicing with administration and accounts, and manage shipping for parts orders
• Over time, develop proactive outreach to the existing customer base for maintenance programmes and parts promotions Sales Operations & CRM
• Own HubSpot as CTE's single source of truth for all customer and prospect data
• Keep pipeline data clean, current, and actionable — every deal with a stage and next action
• Build and run weekly pipeline reports for the Sales Manager and monthly dashboards for the MD
• Research and build named target lists for fleet operators, dealer partners, and retail prospects
• Support quote preparation and inbound lead handling
• Develop and execute targeted outbound email campaigns — content, sequencing, and automation About You The most important thing is not a specific job title. It is a combination of technical curiosity, people skills, and genuine hunger to build a sales career. A background in fabrication, mechanical trades,
or engineering gives you a head start on the technical side. Sales or customer service experience of any kind — even in a different industry — gives you a head start on the commercial side. You do not need both on day one. What you need is the aptitude and ambition to develop both quickly. You will bring:
• A technical background — fabrication, mechanical trades, engineering, or similar
• Genuine people skills — comfortable talking to customers, building rapport, and handling problems professionally
• Strong computer and software skills — you pick up new systems quickly and independently
• Organised and reliable — multiple open jobs and tasks don't faze you
• Real ambition to develop a sales career — you want to grow, not just support It would be great if you also had:
• Experience in sales, customer service, or account management — any industry
• HubSpot or CRM experience
• Knowledge of the Australian transport or heavy vehicle industry
• Experience in a trade, manufacturing, or industrial business environment Why Join CTE?
• A genuine, structured pathway into a full new business sales role — built into the design of this position
• Learn the product from the inside out — spare parts and repair sales is the fastest way to understand what CTE builds
• Join at an exciting point in the business — new ownership, active growth phase, real momentum
• Customer-facing from day one — real responsibility, not back-office support
• Direct access to the Sales Manager and Managing Director
• Strong, down-to-earth team in regional Victoria — Drouin-based, stable, collaborative
📌 Technical Sales Coordinator (Melbourne)
🏢 CTE-Custom Transport Equipment
📍 Melbourne