12 Nov
|
Mitchelton Wines
|
Nagambie
12 Nov
Mitchelton Wines
Nagambie
Company Description Mitchelton Wines, established in 1969, is renowned for crafting high-quality, award-winning wines that reflect the character of their Victorian regions. Set along the Goulburn River in Nagambie, the estate is a 5-star winery and a leading destination for wine, food, art, and hospitality. The property features an award-winning cellar door, a luxury boutique hotel, a relaxing day spa, The Muse Restaurant and Provedore, and the iconic 55-meter Ashton Tower. Mitchelton’s premium estate wines from Nagambie and Heathcote are complemented by the contemporary Preece collection, offering standout varietals from across Victoria. Team members join a dynamic environment focused on guest experience, excellence in service, and pride in the region. Role Description The Hotel Manager is responsible for overseeing daily operations of the boutique hotel at Mitchelton Wines, ensuring a seamless and memorable guest experience. This full time, on-site role in Nagambie, VIC includes managing front office and reception activities, supervising housekeeping and maintenance standards, and coordinating with food and beverage and spa teams to deliver integrated hospitality services. The position involves leading and developing staff, monitoring occupancy and revenue performance, managing budgets and cost controls, and maintaining compliance with health, safety, and industry regulations.
The Hotel Manager will work closely with the wider Mitchelton team to support events, promote packages and offerings, and uphold the brand’s high standards of service and presentation. Regular reporting, problem-solving, and hands-on support in busy periods are key aspects of this role. Qualifications
• Strong customer service and guest relations skills, with a focus on delivering personalized, high-quality hospitality experiences.
• Experience with budgeting, cost control, and basic financial reporting to manage hotel operations efficiently.
• Background in sales and revenue management, including upselling, package promotion, and occupancy optimization.
• Knowledge of food & beverage operations, ideally within a restaurant, cellar door, or event setting.
• Proficiency in receptionist duties, including reservations, check-in/check-out, and use of hotel management systems.
• Previous experience in hotel or resort management, preferably in luxury or boutique environments.
• Strong leadership, team management, and coaching abilities, with a collaborative working style.
• Excellent communication and organizational skills, with attention to detail and problem-solving capability.
• Flexibility to work weekends, evenings, and public holidays as required by hotel operations.
• Relevant qualifications in hospitality management or a related field are highly regarded.
📌 Hotel Manager (Nagambie)
🏢 Mitchelton Wines
📍 Nagambie