Senior Content Manager Systems Administrator ?

Location:
Canberra, ACT (Onsite – 5 days per week) ⏳ Contract Duration: 12 months + 2 × 12-month extension options ? Industry: Federal Government ICT Projects ? Security Requirement: Australian Government NV1 Security Clearance (Active) ? Expected Start Date: 20 January 2027 About the Opportunity Hatchit Studios is seeking an experienced Senior Content Manager Systems Administrator to support a federal government client in the administration, maintenance and enhancement of its enterprise Electronic Document and Records Management System (EDRMS). This senior-level role requires strong technical expertise in Content Manager, enterprise application integration, Microsoft infrastructure and ITIL-based technical support. The successful candidate will support a complex enterprise environment, ensuring the reliability, security and performance of records management systems used across domestic and international operations.

Key Responsibilities
• Administer, configure, maintain and enhance enterprise Content Manager (EDRMS) environments.
• Support Content Manager application upgrades, modern authentication and system integrations.
• Manage and troubleshoot EDRMS servers, network connectivity and replication services across distributed environments.
• Configure, maintain and patch Microsoft Windows operating systems and associated infrastructure.
• Provide Level 3 technical support, investigating and resolving complex incidents, problems and application issues.
• Support virtualised infrastructure environments, including VMware vSphere, Nutanix AHV and Citrix Workspace.
• Provide technical advice on system upgrades, application interfaces and change requests.
• Collaborate with infrastructure,



application support and information management teams to maintain system performance and availability.
• Develop and maintain technical documentation, operational procedures and change records. Skills & Experience Required
• Demonstrated hands-on experience administering, configuring and supporting Content Manager (EDRMS), including recent versions and contemporary authentication.
• Strong experience integrating enterprise business applications with Content Manager.
• Proven expertise in Microsoft Windows Server administration, configuration, maintenance and patching.
• Advanced troubleshooting skills and experience delivering Level 3 technical support within an ITIL-aligned workplace.
• Experience with virtualisation technologies, including VMware vSphere, Nutanix AHV and Citrix Workspace.
• Understanding of enterprise records management, information governance and digital information management.
• Strong technical documentation, analytical and problem-solving capabilities.
• Excellent communication skills and experience collaborating with multidisciplinary ICT teams.
• Relevant IT qualifications (Certificate IV, Diploma or Degree) or equivalent demonstrated professional experience. Desirable Experience
• Cloud computing technologies and Microsoft 365 initiatives.
• Digital information management and enterprise records governance.
• DevOps methodologies, Agile delivery practices and automation.
• .
NET application development and integration. Why Apply?
• Contribute to critical federal government information management systems.
• Work within a complex enterprise ICT environment supporting international operations.
• Competitive contractor rates based on experience and expertise.
• Long-term contract opportunity with potential extensions of up to 36 months.
• Collaborate with experienced technical specialists across infrastructure, applications and information management.

📌 Senior Content Manager Systems Administrator (Canberra)
🏢 Hatchit Studios
📍 Canberra