About us

The Tasmanian Walking Company (TWC) have been walking for almost 40 years, offering amazing wilderness experiences to our guests in some of Tasmania and mainland Australia’s most special places. We work to take people out of their everyday, guiding people through nature with care and respect, and fostering connection with people and place across walks in Tasmania, Victoria, South Australia, and the Northern Territory. In 2022, we introduced Guided by Nature, bringing our expertise to global destinations.

About the role

This is a full-time position based in Launceston.

We’re looking for a commercially driven, hands-on Sales Manager who loves making sales just as much as leading a team.

This is a role that combines direct sales and operational support with team leadership, development and process improvement. Our ideal candidate leads by example, enjoys contributing directly to sales outcomes through making sales alongside your team and taking pride in developing a deep understanding of our products and systems.

Reporting to the Head of Sales & Marketing, you will oversee the day-to-day operations of the Sales team, provide direct operational support, assist the team in their development and making bookings, undertake inventory management and improve sales processes to maximise enquiry conversion and trip loading.

What you’ll be doing

Your key responsibilities will include:

- Personally managing sales enquiries and converting opportunities into bookings, working directly alongside the team you lead.
- Leading, mentoring and supporting the Sales team to deliver excellent guest service and sales outcomes
- Overseeing team workflows to ensure enquiries,



bookings and guest communications are managed efficiently driving improvements to enquiry-to-sale conversion and overall sales performance
- Leading sales recruitment, onboarding, rostering and ongoing training within the Sales team
- Reviewing and refining sales processes to improve efficiency and revenue opportunities
- Undertaking sales calls to support the team and monitoring reservations performance through reporting and KPI tracking
- Operationally load inventory, make changes and consolidate departures through the booking platform in support of all business units
- Working with the Head of Sales & Marketing and the commercial leadership team to implement scalable sales systems and processes
- Managing yield and trip loading to optimise availability and revenue

What you will bring

- A hands-on approach to leadership, with a willingness to work directly alongside your team and contribute to day-to-day sales activities
- Real passion for driving sales and hitting targets
- Minimum 3 years’ experience in a sales role (ideally in tourism), including experience leading a team
- Experience in inventory management and scheduling
- Excellent communication, problem-solving and critical thinking skills
- High attention to detail and commitment to guest experience
- Experience using a Customer Relationship Management (CRM) system
- Proficiency in booking platforms and Microsoft Office suite

What’s in it for you?

- Sales Incentive Plan (up to 25%)
- Be part of one of Australia’s leading eco-tourism operators




- Established employee wellbeing program
- Family & friends discounts across our walking products
- Versatile work arrangements
- Opportunities for training, social and professional development

Why join us?

You’ll join a purpose-driven organisation that delivers once-in-a-lifetime experiences while treading lightly on the planet. Tasmanian Walking Company has been inducted into the Australian Tourism Hall of Fame and continues to expand globally under our Guided by Nature banner.

As Sales Manager, you’ll play a key role in shaping how guests begin their journey with us.

How to Apply

Please provide your current resume and a cover letter telling us why you're excited about this opportunity.

Tasmanian Walking Company is committed to fostering a diverse, inclusive, and respectful workforce and we strongly encourage applications from people of all genders, cultures and walks of life. Aboriginal and Torres Strait Islander people are encouraged to apply.

Closing Date: 27th November 2026

Company Overview

At Tasmanian Walking Company, we’re driven by a simple philosophy: care for people, care for place, and create extraordinary experiences. Our culture is grounded in respect, connection, and genuine hospitality—whether we’re guiding guests on country, supporting teams behind the scenes, or caring for the landscapes we’re privileged to walk through. We value curiosity, professionalism, and humility, and we believe great work happens when people feel supported, trusted, and inspired. If you’re passionate about nature, meaningful experiences, and being part of a team that strives to leave every place better than we found it, you’ll feel right at home with us.

📌 Sales Manager (Launceston)
🏢 Tasmanian Walking
📍 Launceston