Vacancy Details

Position:

Organisation Unit:

Location:

Tenure:

Closing:

Synopsis:

- 2 x permanent, full-time roles
- 6 week rotating roster
- $87,550 plus 13% Loading + 3% Safe City Allowance + 12% Superannuation

About the role

As a Local Laws Officer – Public Amenity Enforcement, you will play a key role in helping maintain a clean, protected and welcoming city for residents, businesses and visitors. Working across a range of public amenity and compliance matters, you will investigate issues relating to waste and recycling, illegal dumping, littering and bin permit conditions, while responding to customer enquiries and community concerns.

Using a balanced approach of education, collaboration and enforcement, you will work closely with residents, property owners, businesses and tenants to achieve positive compliance outcomes. As a frontline representative of the City of Melbourne, you will deliver exceptional customer service, build positive community relationships and contribute to creating a city that is welcoming, vibrant and well-maintained.

- For detailed information about the role, please refer to our PD attached.

Why join Team Melbourne?

Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.

At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you will help deliver what is most important to the people who live, work, study, visit and invest in our great city.

We are proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.

This is more than just a role – it is your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team.

About you

You are a community-focused professional with strong communication and customer service skills,



able to build positive relationships with residents, businesses and other stakeholders. You can investigate issues, resolve compliance matters and achieve practical outcomes through a balanced approach of education, collaboration and enforcement. Organised and solutions-focused, you apply legislation with sound judgement while contributing to a clean, protected and welcoming city for the community.

What your experience might look like

- Excellent customer service skills and an ability to deal with customers at all levels in a tactful and courteous manner.
- Demonstrated skills in conflict resolution and the ability to remain calm, objective and in control when dealing with customer issues and concerns.
- Proven skills in written communication, including the ability to prepare reports, correspondence and recommendations clearly and accurately.
- Ability and willingness to adapt to a dynamic work environment, with a flexible and positive approach to change, learning and professional development.
- Hold a current Probationary or Full Australian Driver Licence and be willing to travel throughout the municipality as required.

These positions will work a 6 week rotating roster, and work between the hours of 6:00am to 6:00pm, Monday to Sunday.

The City of Melbourne will provide comprehensive training to the successful candidates.

Benefits of working with us

- Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Adaptable working, study assistance & other great corporate discounts.
- Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access.



Part-time equivalents are also available for added flexibility.
- Career progression: Career development support and opportunities to learn recent skills within a creative and exciting environment.

How to apply

We'd love to hear how you can make an impact in this role! As part of your application, you will be required to:

- Attach your updated resume (max three pages)
- Include a cover letter (max one page) outlining your relevant experience and why you're a great fit for this role.

Submit your application no later than 11:45pm on Tuesday 17 November 2026

- Interviews will be between 23 - 25 November 2026

A few important things to note – don’t miss out!

- Applications must be submitted online. Unfortunately, we can’t accept applications via email, so please be sure to apply through the official job link provided.
- Apply early! Applications are actively being reviewed throughout the advertising period, and we may close this advertisement before the listed closing date if we receive a sufficient number of suitable applications. To ensure you have the opportunity to be considered, we recommend submitting your application as soon as possible.
- We are a child safe organisation. The City of Melbourne has a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and a Working with Children Check.

Need more info?

Refer to the position description below or contact Mitchell Hurley, Team Supervisor Local Laws - [email protected]

Inclusion matters

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview.

📌 Local Laws Officer - Public Amenity Enforcement (Melbourne)
🏢 City Of Melbourne
📍 Melbourne