Job Title Facilities Management Lead

Job Description
Summary Cushman & Wakefield is seeking an experienced Senior Facilities Manager to lead the strategic and operational management of a diverse Transport for NSW (TfNSW) property portfolio. This is an exciting opportunity for a facilities management professional who thrives in a fast-paced environment, enjoys building strong client relationships, and is passionate about safety, compliance, asset performance, and service excellence. Reporting to the Account Director, you will play a key leadership role in delivering facilities and asset management services while supporting a team of Service Delivery Managers to achieve exceptional outcomes for our client.

Job Description
Fixed-term contract until June 2027 Full time, 38 hours a week, Monday to Friday

Key Responsibilities
Facilities & Asset Management
• Lead the delivery of facilities management services across a diverse client portfolio.
• Develop and implement strategic asset management and lifecycle plans.
• Ensure all assets are maintained in accordance with contractual, legislative, environmental, and safety requirements.
• Oversee preventative and reactive maintenance programs to minimise operational disruptions.
• Conduct portfolio reviews and identify opportunities for service improvement, innovation, and cost savings. Client & Stakeholder Management
• Build and maintain strong relationships with client representatives and key stakeholders.
• Support the Account Director in achieving client objectives and enhancing service delivery.
• Act as the key escalation point for operational issues and critical incidents.
• Deliver exceptional customer experience through proactive communication and relationship management. Leadership & Service Delivery
• Provide leadership, guidance, and support to a team of Service Delivery Managers.
• Drive accountability against contractual obligations, KPIs, and service level agreements.




• Foster a culture of collaboration, safety, and continuous improvement.
• Ensure seamless coordination between operational teams and shared service functions. Financial & Commercial Management
• Manage operational budgets and expenditures within delegated authority levels.
• Oversee procurement activities, contractor engagement, purchase orders, quotations, and invoice approvals.
• Identify opportunities for cost efficiencies while maintaining service quality. Safety, Risk & Compliance
• Champion a strong safety culture across the portfolio.
• Ensure compliance with WHS legislation, client requirements, and Cushman & Wakefield policies.
• Lead incident investigations, risk assessments, and corrective actions.
• Monitor contractor compliance and performance to maintain safe operating environments. About You We're looking for a confident and commercially minded facilities management professional with experience leading complex portfolios and delivering outstanding client outcomes. Why Join Cushman & Wakefield? At Cushman & Wakefield, you'll be part of a global leader in real estate services, working alongside industry experts who are passionate about delivering exceptional outcomes for clients.

We offer
• Career development and growth opportunities
• A cooperative and supportive team culture
• Exposure to a high-profile and critical infrastructure portfolio
• The opportunity to make a tangible impact on asset performance and service delivery
• Flexible and inclusive workplace practices If you're an experienced facilities management leader looking to take ownership of a significant portfolio and deliver best-in-class outcomes, we'd love to hear from you. Apply now and help shape the future of facilities management with Cushman & Wakefield. As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times. INCO: “Cushman & Wakefield”

📌 Facilities Management Lead (Sydney)
🏢 Cushman & Wakefield
📍 Sydney