It's fun to work in a company where people truly BELIEVE in what they're doing Perth Airport is Australia’s Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians We are delivering a mulit-billion dollar infrastructure program to transform the airport, including new and expanded terminals, a parallel runway, multi-storey car parks and our first on site hotel. This investment will deliver a single, integrated airport precinct and a world class passenger experience. Beyond aviation, the Perth Airport estate spans more than 2,100 hectares and supports a $1.5 billion portfolio of industrial and commercial assets, with significant opportunities for future development.

About the role
The Airport Services Officer – Front of House plays an significant role in delivering a positive and efficient experience for customers across Perth Airport. You will provide frontline support while administering Aviation Security Identification Cards (ASICs), visitor passes and other airport services in line with regulatory requirements and Perth Airport procedures. Working with airport employees, airlines, government agencies, tenants and contractors, you’ll combine strong customer service with accurate administration, helping ensure access and identification requirements are processed efficiently and securely. Some of the

key responsibilities
for this role include:
• Provide friendly and efficient customer service in person, over the phone and via email.
• Process and issue ASICs, visitor passes, airside driving authorities and other Perth Airport services.
• Maintain accurate records and documentation in accordance with regulatory requirements.
• Manage electronic access requirements and undertake cardholder access audits.




• Process financial transactions and reconcile daily takings.
• Complete regular reporting and customer notifications relating to ASICs and visitor passes.
• Identify opportunities to improve processes and promote a security-conscious culture across the airport. About you We are looking for a customer-focused and highly organised individual who enjoys working with people and can confidently manage detailed administrative processes in a busy environment.
• You have demonstrated customer service and administration experience.
• You have strong attention to detail and are comfortable processing documentation and undertaking data entry.
• You are a confident communicator who can build positive relationships with a range of customers and stakeholders.
• You are confident using Microsoft Word, Excel and Outlook.
• You have experience processing payments or receipts.
• You are proactive, accountable and comfortable working to deadlines with minimal supervision.
• You can remain professional when responding to challenging situations or customer enquiries. Why Join Perth Airport?

We offer
a collaborative and inclusive workplace where people are supported to do their best work. You’ll be part of a forward-looking organisation with a clear purpose, working on projects that have a lasting impact on Western Australia. Our benefits include:
• A dynamic and supportive team culture
• A contemporary workplace with excellent facilities
• A modern approach to work and life balance
• Competitive remuneration and company benefits
• Free on site parking Doing the right thing by the planet and future generations is important to us. We place a strong emphasis on embedding sustainability throughout our business strategy and operations. We remain steadfast in our commitment to driving ESPG (Environmental, Social, People, Governance) performance across our value chain and areas that have material environmental and social impact. Ready for you career to take off? If so, we'd love to hear from you
- Apply Now.

📌 Airport Services Officer (Perth)
🏢 Perth Airport
📍 Perth