Join a Leading Fitness Club in West Sydney.

Universal Fitness Group is searching for an energetic, values‑driven Member Experience Consultant at our Premium Parramatta club.

Careers at Universal Fitness Group

Be You. Grow Here. Change Lives.

At Universal Fitness Group, we're building more than fitness clubs. We're creating opportunities for people to thrive, careers to flourish, and communities to become healthier and stronger.

Together, we're shaping the future of fitness.

We offer the latest fitness trends and innovative equipment, delivering exceptional services at multiple premium locations. Our culture celebrates diversity, fosters growth, and empowers you to thrive. Guided by our values—people, innovation, excellence, safety, and integrity—you’ll enjoy meaningful development and a career you’ll love.

Position: Member Experience Consultant – Full time or Part time

Reporting to the Club Experience Manager, you will be the face of the club during our morning operations, delivering exceptional service to members and visitors while driving current membership sales. This role suits someone energetic, people-focused, sales-driven, and committed to building a long-term career in fitness.

What you will be doing

- Drive new membership sales and support club sales campaigns.
- Deliver outstanding service to members, guests, and prospective members.
- Manage membership enquiries, enrolments, and related administration.




- Maintain sales systems and member database accuracy.
- Help uphold a safe, professional, and welcoming club environment.

About You

- Passionate about health, fitness, and member experience.
- Proven experience in customer service and achieving sales targets or KPIs.
- Confident communicator with strong relationship-building skills.
- Positive, reliable, and motivated to work as part of a team.
- Eager to grow within a business expanding locally and internationally.

Why Join Us?

At Universal Fitness Group, we're more than a fitness business. We're a community passionate about helping people live healthier lives. As we continue our growth journey across Australia and internationally, we're looking for talented people who want to grow with us. If you're passionate about people, service, and making a difference, we'd love to hear from you.

You will enjoy competitive pay, supportive leadership, ongoing career development, and a strong sense of belonging. If you’re ready to shape lives and thrive, apply now with your CV and cover letter.

Applicants must have the right to work in Australia. Successful candidates will undergo background and reference checks.

Benefits:

- Employee discount
- Gym membership

Experience:

- Direct sales: 2 years (Required)
- Working towards sales targets and KPIs: 2 years (Required)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Member Sales Consultant (Parramatta)
🏢 Universal Fitness Group Australia
📍 Parramatta