Disability Support Worker – Complex Support Needs

Location: Alexandra, Victoria, Australia
Employment Type: Casual
Industry: Disability Support / NDIS

About the Role

We are seeking an experienced, compassionate and highly capable Disability Support Worker to provide person-centred support to an NDIS participant with complex support needs.

The successful candidate must have demonstrated experience supporting individuals with Autism Spectrum Disorder (Level 2), seizure conditions, neurodivergence and mental health challenges, including suicidal ideation.

This role requires someone with excellent communication skills, emotional maturity, patience and the ability to respond confidently to complex situations. The successful applicant must also be willing to travel with the participant and stay with them when required.

Key Responsibilities

- Provide personalised support based on the participant's individual needs, goals and support plans.
- Support an individual with Autism Spectrum Disorder (Level 2) and other neurodivergent needs.
- Monitor and respond appropriately to seizure episodes in accordance with the participant's seizure management plan.
- Recognise and respond appropriately to signs of emotional distress and suicidal ideation, following established risk management and escalation procedures.
- Provide emotional support and promote the participant's independence, safety and wellbeing.
- Assist with daily living activities and community participation as required.
- Be willing to travel with the participant and stay with them when required.
- Maintain detailed, accurate and qualified shift notes, incident reports and other documentation.
- Communicate effectively with the participant, family members, management and healthcare professionals.
- Follow all relevant care plans, Behaviour Support Plans and emergency procedures.

Mandatory Requirements

Applicants must meet the following requirements:

- Relevant Experience:



Demonstrated experience supporting individuals with Autism Spectrum Disorder, neurodivergence and complex support needs.
- Mental Health Experience: Practical experience supporting individuals with mental health challenges, including suicidal ideation and emotional distress.
- Seizure Management: Previous experience supporting individuals who experience seizures and understanding seizure management procedures.
- Excellent Verbal Communication: Outstanding spoken English communication skills, with the ability to communicate clearly, confidently and professionally.
- Excellent Written Communication: Strong written English skills, including the ability to prepare detailed shift notes, incident reports and professional documentation.
- Willingness to Travel: Must be flexible and willing to travel with the participant when required.
- Overnight Stays: Must be willing and available to stay with the participant when required, including overnight arrangements.
- Reliability and Flexibility: Must demonstrate reliability, patience, emotional resilience and flexibility when supporting complex needs.
- NDIS Worker Screening: Current NDIS Worker Screening Check.
- First Aid and CPR: Current First Aid and CPR certificates.

Desirable Qualifications and Experience

- Certificate III or IV in Individual Support, Disability or a related qualification.
- Previous experience working in the NDIS sector.
- Training in seizure management, mental health awareness and positive behaviour support.
- Experience working with participants who require complex or high-intensity support.
- NDIS Screening
- Valid Driving License

How to Apply

If you meet the mandatory requirements and have the skills, experience and commitment to provide high-quality disability support, we encourage you to apply.

Please submit your resume through Indeed, clearly outlining your relevant experience, qualifications and availability.

Please note: Applicants who do not meet the mandatory experience, communication and travel requirements may not be considered.

Job Type: Casual

Pay: $38.00 – $40.00 per hour

Work Location: In person

📌 Disability Support Worker – Experienced (Complex Support Needs) (Alexandra)
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📍 Alexandra