About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.
In TAFE Queensland, South West region, we have a strong focus on workplace culture and we value employee collaboration, strong leadership and high performing teams. We believe that every employee has a role to play in 'making excellent happen'.
Your Opportunity
We have an exciting opportunity available for a Student Support Officer (AO3) to join our Adult Migrant English Program (AMEP) and Skills for Education (SEE) Student Services team at TAFE Queensland's Toowoomba Campus. You may be required to perform work at other TAFE Queensland campuses.
The purpose of this role is to:
- Assist the Education Faculty in achieving increased retention and completion rates by ensuring the needs of students and clients are met.
- Provide services in support of the AMEP and SEE clients as set out in the key responsibilities section of the Role Description.
This position is available on a temporary part-time (0.6 FTE) basis until 17 December 2027 unless otherwise determined, and reports to the AMEP/SEE Student Services Team Leader.
Salary
The salary range for this position at the AO3 classification level is $48,619 - $53,941 (gross) per annum.
Benefits
Four (4) weeks recreation leave (accrued annually)
Flexible work options (e.g.
Purchased leave, compressed hours, telecommuting)
12.75% Superannuation and Salary packaging options available
Financial assistance towards relocation expenses may be available
Professional development and study assistance available
Wellbeing initiatives and social responsibility programs
Access to Employee Assistance Program
Access to private health corporate plans and corporate discounts (e.g. Fitness Passport, Apple products, Dell products, Lenovo products)
Comprehensive Domestic and Family Violence (DFV) support options
Employee discounts related to work-at-home software, Apple products, Dell products, Lenovo products, fitness passports, and private health insurance.
Annual staff recognition awards and years of service recognition
Pride Network for LGBTQIA+ employees and allies
Free car parking
Mandatory Requirements
Applicants must possess the following:
Current Queensland Driver's Licence;
Highly Desirable
Candidates who possess the following will be highly regarded:
Experience supporting people from diverse cultural backgrounds.
How to apply
If you're interested in this role, please use the 'Apply' button to apply through the TAFE Queensland Recruitment Portal where you can view the full role description.
When submitting your application, please ensure you provide the following:
a detailed resume including the contact details for two referees (one of whom is your current supervisor); and
a cover letter which outlines your known skills, abilities, knowledge and experience, why you are interested in the role and what you will bring to the role within the context of the 'How you will be assessed' criteria detailed in the role description (a maximum of 2 pages).
Closing date: 9:00am, Wednesday, 25 November 2026
Job Reference Number: TQ2026-1144
Contact:
Anne Smith
Faculty Director
Phone: 0409 460 270
Email:
[email protected] work is licensed under a Creative Commons Attribution 3.0 Australia License.
📌 Student Support Officer (Toowoomba)
🏢 Tafe Queensland
📍 Toowoomba