Lotte is looking for an experienced hospitality professional to lead from the front and help deliver an exceptional guest experience.

Restaurant experience is essential, with casual fine dining experience a bonus. We’re looking for someone with a genuine understanding of hospitality — someone who is confident on the floor, who knows how to bring a service together and takes pride in the details that turn a good meal into a memorable experience.

Food and wine knowledge are important, particularly an appreciation for provenance, seasonality and the producers behind the food we serve. Knowledge of our local region is welcome, but curiosity and a willingness to learn are just as valuable.

The role

● Lead by example on the floor, delivering warm, confident and attentive service.

● Help lead the front-of-house team through service, maintaining a high standard

● Develop and support team members through practical, hands-on training and guidance.

● Build strong menu and wine knowledge across the team.

● Communicate closely with our kitchen to ensure service runs smoothly.

● Create a welcoming, considered and memorable experience for every guest.

● Maintain high standards of presentation, professionalism and attention to detail.

What we’re looking for

● Proven experience in restaurant hospitality.

● Strong food and wine knowledge, with fine dining experience highly regarded.

● An appreciation for seasonality,



provenance and regional produce, or a genuine willingness to learn.

● Confidence leading a team in a busy service environment.

● A natural ability to make guests feel welcome and well looked after.

● Strong communication skills, initiative and a calm, considered approach under pressure.

● Someone who leads through example, generosity and consistency rather than simply giving instructions.

Practical details

● Location: Hepburn Springs, Victoria

● Position: Senior Front of House

● Employment: Full-time or part-time, depending on the right candidate

● Remuneration: Negotiable, based on experience

● Start date: Negotiable

At Lotte, we care deeply about valuable food, good wine and genuine hospitality. Our approach is grounded in seasonal cooking, Victorian wine, local producers and creating an experience that feels thoughtful without being overly formal.

We’re looking for someone who shares that approach and wants to play a meaningful role in developing a strong, knowledgeable and welcoming front-of-house team.

If this sounds like you, we’d love to hear from you. Please send through your CV and a short introduction outlining your experience.

Pay: $30.00 – $45.00 per hour

Expected hours: 20.0 – 35.0 per week

Benefits:

- Employee discount
- Free drinks
- Free food

Work Location: In person

📌 Senior Front of House (Hepburn Springs)
🏢 Café Lotte
📍 Hepburn Springs