Richmond Florist is a premium boutique florist in Richmond, specialising in fresh floral arrangements, preserved flowers, plants, gift hampers and complementary gifts.

We are looking for an experienced and creative Florist to join our team, with opportunities available on either a casual employment or freelance basis.

About the opportunity:

This position would suit an intermediate to senior-level florist who is confident working independently, has a strong creative flair and takes pride in producing beautiful, high-quality floral arrangements.

Responsibilities will include:

* Creating fresh flower bouquets and floral arrangements to a high standard.

* Designing arrangements for shop display, everyday orders, special occasions and bespoke requests.

* Conditioning, processing and maintaining fresh flowers.

* Preparing and coordinating customer orders.

* Taking telephone orders and handling customer enquiries in a friendly and professional manner.

* Maintaining a explicit, confident and professional telephone manner.

* Processing orders accurately, including customer details, delivery information and special requests.

* Providing excellent face-to-face customer service.

* Assisting with daily floral production during busy periods.

* Maintaining excellent presentation and attention to detail.

* Supporting general floristry operations as required.

* Must be available through industry peak times, lead-up to and on special event days - Christmas, Valentines & Mother's Day essential.

Casual 3-5 days/week

Ideally, you will have:

* Previous professional floristry experience.

* Confidence in creating bouquets and arrangements independently.

* A strong understanding of flower varieties, seasonal flowers and care.

* An excellent eye for colour, texture, composition and presentation.





* Excellent communication and customer service skills.

* A clear, confident and professional telephone manner.

* Experience taking telephone orders and managing customer enquiries.

* Neat, clear and legible handwriting, particularly when writing gift cards

* Strong attention to detail when recording orders and delivery information.

* The ability to communicate professionally with customers both over the phone and in person.

* The ability to work efficiently in a busy retail environment.

* Excellent work ethic with a reliable, flexible and professional approach.

* A genuine passion for floristry.

Peak Period Availability - Essential

Flexibility and availability during key floral industry periods is essential. This includes the lead-up to and during major occasions such as Christmas, Valentine's Day and Mother's Day. Availability throughout these particularly busy trading periods is a requirement of the position.

Formal floristry qualifications are welcome but not essential. Practical experience, creativity and demonstrated floristry skills in a florist retail environment are highly valued.

Employment opportunities:

* Casual employment or freelance engagement available.

* Flexible working arrangements for the right candidate.

* Hours and engagement to be discussed based on availability and experience.

* Remuneration negotiable depending on experience and employment arrangement.

* Staff discount on products and purchases.

How to apply:

If you are an experienced florist looking for an opportunity to work within a premium floral boutique, we would love to hear from you.

Please submit your resume, a brief introduction outlining your floristry experience and, ideally, examples or photographs of your floral work; please include your availability.

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Experienced Florist | Intermediate-Senior | Casual or Freelance (Richmond)
🏢 Richmond Florist
📍 Richmond