Are you an energetic and compassionateMedical Receptionistready to make a real difference in the lives of patients? Join a high-performing team known for its warmth, expertise, and exceptional care
- and enjoy a workplace that truly recognises and rewards your contribution. Central Queensland Radiology (CQR)is part of theIntegral Diagnostics (IDX Group)
- one of Australia and New Zealand's leading providers of quality diagnostic imaging. With eight fully accredited practices acrossGladstone, Rockhampton, Yeppoon, and Emerald, we deliver world-class services with a strong regional heart. We also collaborate closely with ourSunshine Coast Radiologycolleagues, providing services across both private clinics and hospitals.

About the Role
We're looking for a friendly and motivatedCasual Medical Receptionistto join our welcoming front desk teams atGladstone Hospital and our private clinic at Dawson Road. As the first point of contact, you'll play a vital role in supporting patients accessing a full range of imaging services
- fromX-ray, Ultrasound , CT to MRI and Interventional Procedures Enjoy the flexibility of a casual position with varied Monday to Friday shifts between 6:30am and 6:00pm, with no weekends, making it easier to maintain a outstanding work-life balance. A Day in the Life
- Greeting patients and creating a welcoming first impression
- Managing bookings, billing, and payments (Medicare, health funds, EFTPOS)
- Working closely with Medical/Surgical wards and our technical team
- Inpatient procedure and CT Injection bookings
- Coordinating with referrers and doctors for appointments and results
- Attending staff meetings and ongoing training sessions
- Maintaining compliance with workplace health & safety and company policies About You You'll thrive in this role if you have:




- Previous experience in healthcare reception (Medical Imaging, Dental, Allied Health or similar)
- highly regarded
- A professional, approachable, and confident communication style
- in person and over the phone
- Knowledge of medical terminology or practice management systems (an advantage)
- A collaborative, proactive attitude and high integrity
- A well-presented and patient-focused approach
- Excellence in customer service delivery in order to exceed patient and referrer expectations.
- Effective communication and interpersonal skills to show patients care, compassion, and empathy
- Excellent attention to detail to ensure patient confidentiality
- Excellent interpersonal skills to assist in building partnerships and fostering collaborative relationships across the business.
- Detailed analytical and problem-solving skills
- Strong attention to detail and focus on completing high quality work Why Join Us?
- A strong culture that fosters teamwork, community, and inclusivity.
- State of the art training program dedicated to preparing you with the necessary skills and knowledge to excel in your career
- Full Uniform provided
- Staff recognition programs and awards
- Fitness Passport with over 1000+ locations nationwide
- Employee benefits such as paid paternal leave, assistance programs, discounted healthcare for you and your immediate family.
- Fantastic development opportunity to further your career with Imaging Queensland Start your new chapter at CQR — where care begins with you. We welcome applications from Aboriginal and Torres Strait Islander peoples with relevant skills and experience. Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Building a healthier world, by delivering the best health outcomes one patient at a time.

📌 Medical Receptionist (Gladstone Central)
🏢 SCR South Coast Radiology
📍 Gladstone Central