Floridia Cheese is a successful family-owned business based in Thomastown for nearly 70 years and proud to be known for our award-winning Italian style cheese. With 100+ employees and a diverse and growing customer base, we are positioned for growth driven by our recognised brands and broad product offering and growing global footprint.

The company manufactures and supplies Italian style cheese to the retail, food service and food ingredients markets. Our very own shop hours of operations are generally between Monday to Friday 7.30am-4pm, Sunday 7.30am-1pm.

This is a casual opportunity with a view to become permanent part/full-time, for the right candidate.

Skills:

- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work effectively in a fast-paced environment, physically fit and able to do some heavy manual handling
- Attention to detail with excellent organizational abilities

Responsibilities:

- Greet customers upon their arrival and provide assistance with their inquiries.
- Maintain cleanliness and hygiene standards within cold storage areas while handling various cheeses.
- Organize shelves, displays, and showcases according to visual merchandising guidelines.
- Ensure proper rotation of products by checking expiration dates regularly.




- Operate the cash register accurately when processing sales transactions; handle cash payments as well as debit/credit card transactions proficiently.
- Proactively assist in stocking inventory on shelves as needed and work in cold storage environment.
- Collaborate with team members to ensure smooth workflow during peak hours or busy periods.
- Provide recommendations or suggestions regarding cheese pairing options based on customer preferences or occasion requirements.
- Respond promptly to any customer complaints or concerns while maintaining a professional demeanor at all times.

Requirements:

- Previous experience in customer service, preferably in a retail workplace, is highly desirable.
- Familiarity with visual merchandising techniques and principles is an advantage.
- Basic knowledge of cheese varieties, their characteristics, and pairings would be beneficial.
- Proficiency in using cash registers and handling cash transactions accurately is preferred.
- Availability to work Monday-Friday and Sundays.

Company Overview

Floridia Cheese are a successful family-owned business based in Thomastown for more than 70 years and proud to be known for our award-winning Italian style cheese. With 70+ employees and a diverse and growing customer base, we are positioned for growth driven by our recognised brands and broad product offering and growing global footprint.

📌 Shop Assistant (Thomastown)
🏢 Floridia Cheese
📍 Thomastown