Join Our Dynamic Allied Health Team!

Permanent Part-Time Position

15 - 20 hours

We’re on the lookout for an enthusiastic, self-motivated receptionist to become part of our friendly and supportive team at Next Wave Therapy.

About Us
Next Wave Therapy is a thriving allied health clinic specialising in pain, injury rehabilitation, and mental health. Our services include physiotherapy, occupational therapy, and naturopathy, all delivered in private treatment rooms and a large studio rehab space. We pride ourselves in offering a dynamic, friendly and supportive work environment for our staff.

About the Role
You’ll be the welcoming face of our clinic, supporting patients and therapists to ensure everything runs smoothly.

Key responsibilities include:

- Greeting clients and managing appointments
- Answering phones and emails
- General administration such as filing, scanning and data entry.
- Stock ordering and housekeeping
- Supporting therapists and helping maintain a calm, organised clinic flow

Job Benefits

- Supportive Team Environment – Join a friendly, professional multidisciplinary team that values collaboration, clear communication, and helping each other succeed. We also enjoy regular team social activities throughout the year.
- Salary Package – Includes annual leave and sick leave, with salary negotiated based on your experience, skills, and fit for the role — and opportunities to grow over time.
- Professional Development – Opportunities to build your skills in healthcare administration, customer service.




- Established and Respected Clinic – Work in a well-established clinic with a strong reputation in the community and a commitment to high-quality patient care.
- Structured and Organised Workplace – Benefit from clear systems, structured schedules, and streamlined processes that make your day run smoothly.

Remuneration

We are offering the successful candidate a salary in line with The Health Professional Award rates. This includes superannuation contributions.

Skills and Experience

- Previous reception or administrative experience required (healthcare or allied health setting preferred but not essential)
- Solid customer service skills, with confidence interacting with patients in person and over the phone
- Excellent organisational and time-management skills
- High attention to detail when managing bookings, patient information, and administrative tasks
- Ability to multitask and remain calm in a busy environment
- Proficient computer skills, including Microsoft Office (Word, Excel, email) and practice management software (e.g., Cliniko or similar)
- Reliable, proactive, and able to work both independently and as part of a team

Job Requirements

Work hours are flexible; however, availability for early starts (from 8am), late finishes (up to 6:30pm), Saturday morning hours are required.

Please note: This role is not suitable for students seeking part-time work. No agency contacts, please.

Job Types: Part-time, Permanent

Pay: $25.00 – $30.00 per hour

Benefits:

- Salary packaging

Experience:

- Receptionist: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Medical receptionist: 1 year (Preferred)

Licence/Certification:

- Full Driver Licence (Required)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Medical Receptionist (O'Connor)
🏢 Next Wave Therapy
📍 O'Connor