Job Title: Front of House Bakery Assistant & Barista
Business: Tonitto Cakes
Locations: Shellharbour & Port Kembla, NSW
Employment Type: Casual & Full-Time Available (Monday – Saturday)

About Us

At Tonitto Cakes, we are passionate about creating unforgettable sweet moments across the Illawarra. Specialising in freshly piped cannoli and bespoke custom cakes, we pride ourselves on traditional quality, great coffee, and warm hospitality. With shops in Shellharbour and Port Kembla, we are looking for friendly, reliable Front of House Bakery Assistants to join our growing team.The RoleAs a Front of House Bakery Assistant and Barista, you will be the welcoming face of our shops. You will serve freshly brewed coffee, assist customers with daily treats, guide them through custom cake inquiries, and keep our displays looking fresh and inviting. Both casual and full-time positions are available, with shifts running across Monday to Saturday (enjoying Sundays off!).

Key Responsibilities

- Barista & Beverage Service: Prepare and serve consistently great espresso coffee and specialty drinks, while maintaining and cleaning the coffee machine daily.
- Customer Service: Greet customers warmly, answer questions about ingredients and flavours, and offer helpful recommendations.
- Cannoli & Pastry Service: Pipe and finish fresh cannoli to order, carefully package delicate pastries, and manage takeaway orders.
- Custom Cake Inquiries: Assist customers with placing custom cake orders, accurately recording design details, dietary requirements, and pickup dates.
- Point of Sale (POS): Process cash and card transactions accurately, answer phone calls, and manage online order pickups.
- Display & Merchandising: Keep display cabinets fully stocked,



neatly arranged, and properly labelled throughout the day.
- Cleanliness & Hygiene: Maintain a spotless front counter, coffee station, and display glass while strictly following food safety and hygiene standards.

What We’re Looking For

- Proven Barista Experience (Required): Confident dialling in espresso, texturing milk, and working smoothly during busy morning coffee rushes.
- People Person: A genuine love for customer service with a warm, upbeat, and patient attitude.
- Attention to Detail: Care and precision when handling delicate cakes, piping cannoli, and taking down custom order notes.
- Location & Availability: Able to work across our Shellharbour and Port Kembla stores, with availability between Monday and Saturday (including Saturday shifts).
- Team Player: Ability to communicate clearly and work seamlessly alongside our bakers and cake decorators.

Perks & Benefits

- Sundays Off: Consistent Monday to Saturday operating hours.
- Flexibility: Choice of casual or full-time hours to suit your lifestyle.
- Great Culture: Join a supportive, passionate local team with full training on our products (including the art of piping the perfect cannoli).
- Sweet Perks: Generous staff discounts on coffee, cannoli, and cakes.

How to ApplyThink you’d be a outstanding fit for the Tonitto Cakes family? Please send your resume and a short note letting us know:

- Whether you are applying for casual or full-time hours.
- Your availability across Monday to Saturday and between Shellharbour and Port Kembla.

Email your application or drop your resume into either of our stores in person!

Pay: $26.44 – $45.06 per hour

Experience:

- Barista: 1 year (Required)

Work Location: In person

📌 Front of House Bakery Assistants (Port Kembla)
🏢 Tonitto Cakes
📍 Port Kembla