Job description
Agency Department of Education and Training Work unit Resolution and Assurance

Job title Administration Assistant Designation Administrative Officer 3

Job type Full time Duration Ongoing

Salary $70,839 - $76,115 Location Darwin

Position number 19069 RTF 361300 Closing 25/11/2026

Contact Officer Grace Day, Acting Executive officer at [email protected]

About the agency https://education.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=361300
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.

Primary objective
Provide high level administration services to the Director and other work unit staff.
Context statement
The position works across the Resolution Unit and the branch’s regulatory functions to ensure consistent quality and safety in NT
education and care services. The Resolution Unit leads the operation of the department’s Complaint Resolution Framework, including
providing advice and training, managing complex complaints, conducting internal reviews and coordinating responses to matters referred




by external agencies. Through rigorous regulation, continuous innovation and collaboration with stakeholders, the branch safeguards
children and young people and drives compliance and educational improvement. By educating stakeholders and fostering a culture of
integrity with the child at the centre, we strive to lift the standard of education system wide.
Key duties and responsibilities
1. Provide high-level administrative services and support for the Director.
2. Provide administrative services across the work unit including TRIM, TRIPS, ECMS, EIMS, NIP and NTG invoicing
3. Manage arrangements for meetings including document preparation, catering and room/video conference bookings
4. Maintain stationery supplies, redirect enquiries and greet visitors.
5. Contribute to reporting and records management processes.
Selection criteria
Essential
1. Ability to develop and maintain office systems and procedures
2. A courteous and tactful telephone manner, high-level written English and oral skills and sound computer literacy
3. Ability to communicate at all levels applying related protocols and procedures and with people from diverse cultures
4. Ability to deliver outcomes within tight deadlines while maintaining high standards of accuracy and attention to detail.
5. Respect for confidentiality and the ability to recognise and deal appropriately with sensitive issues.
6. Self-motivated, enthusiastic and conscientious and an ability to adapt and cope with a changing work workplace.
Desirable
1. Ability to effectively use TRM and other Windows applications.
2. Knowledge of departmental functions and some familiarity with the NT school system.
Further information
The occupant of this position must have a current Working with Children Clearance notice.

📌 Administration Assistant (Darwin)
🏢 Department of Education and Training
📍 Darwin