Want casual hours you can actually count on, at a Mackay icon?

Redcape Hospitality is looking for a casual Food & Beverage & Retail Attendant at the Shamrock Hotel in Mackay.

It's a true all-rounder role, working across the bar, bistro and bottle shop. If you enjoy variety, looking after the locals and being part of a team that backs each other, this could be a excellent fit.

WHY YOU'LL LOVE THIS OPPORTUNITY

- Enjoy approximately 30–40 hours per week, with the flexibility of casual employment
- Work in a freshly renovated Mackay pub with real character
- Join a supportive team with practical onboarding to build confidence across the venue
- Build your career across Redcape's 50+ venues, with plenty of leaders who started on the floor
- Enjoy 40% off food and drinks, plus 10% off bottle shop purchases across Redcape

WHAT YOU'LL BE DOING

- Deliver friendly, attentive bar service and build rapport with regulars
- Support bistro service, including taking orders, running meals and looking after guests
- Help customers in the bottle shop with purchases and product recommendations
- Handle cash and EFTPOS transactions accurately
- Keep bar, bistro and retail areas clean, stocked and well presented
- Follow responsible service, safety and venue procedures while supporting your teammates

WHAT WE'RE LOOKING FOR

- Previous bar, bistro or bottle shop experience desirable, but not essential
- Current QLD RSA and RSG certificates essential
- A friendly,



reliable approach and genuine enjoyment of customer service
- Confidence handling cash and working across different areas of the venue
- Willingness to learn, pitch in and support the wider team
- Availability across a mix of days, nights, weekends and public holidays

ABOUT THE SHAMROCK HOTEL

The Shamrock Hotel is a regional icon in Mackay, a venue that serves a hardworking community and matches its energy.

Recently renovated, it's a full-service pub where the bar, bistro and bottle shop are all part of looking after the locals. You'll enjoy a varied role in a venue with real character, loyal customers and a team that takes pride in what they do.

ABOUT REDCAPE HOSPITALITY

It's our people who make Redcape what it is — over 2,000 people across 50+ venues, looking out for each other and taking pride in great hospitality.

We invest in our pubs, people and communities, supporting our teams to learn, grow and build meaningful hospitality careers.

READY TO JOIN THE TEAM?

Bring your personality, build your skills and join the team at the Shamrock Hotel.

We'd love to have a chat!

Job Type: Casual

Expected hours: 20.0 – 25.0 per week

Benefits:

- Employee discount

Application Question(s):

- Which of these have you worked in? Bar, TAB, Keno, retail?

Licence/Certification:

- QLD RSA & RSG (Required)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Food & Beverage & Bottle Shop Attendant | Shamrock Hotel Motel (Alexandra)
🏢 Redcape Hotel Group
📍 Alexandra