Job Description
Sales Support Administrator – Temporary for 6 months – Start December /n Your new company /n My client, an established Australian B2B business specialising in the wholesale and distribution of consumer products, is seeking a Sales Support Administrator to join its small, close-knit office team on a temporary basis, providing maternity leave cover. Your new role /n This is a varied sales support and administration role rather than a high-volume order processing position. Working closely with the sales team, the role will support day-to-day administration, customer orders, product information and marketing activity, with priorities changing depending on what the team needs. /n With a small team and a relatively flat structure, the successful candidate will need to be comfortable working autonomously, multitasking and asking questions when they need clarification. /n

Key Responsibilities
/n /n
- Provide day-to-day administrative support to the sales team /n
- Review and process customer orders received predominantly through the company's B2B website /n
- Check orders for accuracy and ensure products are correctly fulfilled within NetSuite /n
- Create and maintain Excel spreadsheets containing new product information for retailers /n
- Assist with new product set-up and the creation of price lists /n
- Prepare and distribute EDMs using Mailchimp /n
- Assist with general sales administration and ad hoc tasks as required /n




- Respond to incoming telephone and customer enquiries in a professional and helpful manner /n
- Support the team with preparation for its annual trade show /n
- Assist with administrative activity during busy periods, particularly around new product launches and preparation for the new year /n

What you'll need
to succeed /n /n /n
- Previous experience in sales administration, sales support or a similar administrative position /n
- Experience using NetSuite or another ERP system /n
- Experience creating EDMs using Mailchimp is advantageous /n
- The ability to pick up current systems and processes quickly /n
- Strong attention to detail when reviewing orders and product information /n
- A confident and proactive communication style /n
- The willingness to ask questions or speak up when something isn't clear /n
- A polite and professional telephone manner /n
- The ability to multitask and work autonomously within a small team /n What you'll get in return /n /n /n
- Employment: Temporary maternity leave cover for 6 months /n
- Expected start: Around 1 December /n
- Hours: 9:00am–5:00pm /n
- Working arrangement: Five days per week in the office /n
- $38
- $42 / hour + super depending on experience /n What you need to do now /n /n /n /nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now./n /nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career./n /n#3027854/n

📌 Sales Support Administrator (Melbourne)
🏢 Hays
📍 Melbourne